Jaclyn Silva
San Diego,CA
Summary
Professional with strong experience in child and youth development, prepared for this role. Known for effective team collaboration and adaptability, consistently achieving desired outcomes. Skilled in program planning, behavior management, and communication, with focus on creating positive and engaging environments. Reliable and flexible, able to meet changing needs and priorities.
Overview
10
10
years of professional experience
Work History
Child and Youth Program Assistant - Teens
MCCS Miramar
01.2025 - Current
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Contributed ideas for continuous program improvements during staff meetings or professional development opportunities regularly attended.
Restaurant Server
Broken Yolk Cafe
09.2015 - 01.2025
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials and took drink orders.
Office Assistant
Numbers & More
05.2021 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Delivered clerical support by handling range of routine and special requirements.
Medical Assistant
Imperial Valley Family Care Medical Group
01.2020 - 03.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
No Degree - Medical Assistant
CalRegional
El Centro, CA10.2019
Associate of Science - Nursing
Imperial Valley College
Imperial06.2017
High School Diploma -
Central Union High School
El Centro, CA06.2014
Skills
- Cash Register Operations
- Dedicated Team Player
- Issue Resolution
- Safe Work Practices
- Service Prioritization
- Documentation and Reporting
- Adaptable and Flexible
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Child and Youth Program Assistant - Teens
MCCS Miramar
01.2025 - Current
Office Assistant
Numbers & More
05.2021 - Current
Medical Assistant
Imperial Valley Family Care Medical Group
01.2020 - 03.2020
Restaurant Server
Broken Yolk Cafe
09.2015 - 01.2025
No Degree - Medical Assistant
CalRegional
Associate of Science - Nursing
Imperial Valley College
High School Diploma -
Central Union High School
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