Jaclyn Panet
Toronto,ON
Summary
Dynamic Store Manager with a proven track record at Panet Lighting Centre, excelling in client support and strategic issue analysis. Recognized for enhancing customer satisfaction through exceptional service and strong organizational skills. Adept at managing financial operations, ensuring accuracy in payroll processing, and fostering positive relationships to drive repeat business.
Finance professional with significant expertise in managing comprehensive bookkeeping responsibilities, including accounts payable and receivable. Recognized for reliability in maintaining accurate financial records and collaborating seamlessly with team members to meet organizational goals. Known for adaptability in dynamic environments and strong analytical skills.
Overview
21
21
years of professional experience
Work History
Store Manager
Panet Lighting Centre
01.2005 - 07.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
- Supervised guests, answering questions regarding products.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
Sales Associate
Banana Republic Factory Store
08.2009 - 03.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Fashion Merchandising
Fanshawe College
London, ON04-2009
Skills
- Client support
- Strategic issue analysis
- Customer service expertise
- Strong organizational skills
- Optimistic attitude
- Strong written communication skills
Timeline
Sales Associate
Banana Republic Factory Store
08.2009 - 03.2011
Store Manager
Panet Lighting Centre
01.2005 - 07.2025
Fashion Merchandising
Fanshawe College
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