Jaclyn Moore
Ashern
Summary
Skilled Adult Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Counsellor/ Peer Support Skills
Lakeshore Family Resource Centre
Ashern, MB
03.2022 - 09.2023
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Observed strict confidentiality guidelines regarding all individuals and families.
- Maintained and documented daily stats.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
Customer Service Skills
711 Connivence Store
Selkirk, MB
06.1999 - 06.2021
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Demonstrated effective in-person and telephone communication skills.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
Adult Counsellor
Lakeshore Family Resource Centre
Ashern, MB
03.2024 - 10.2025
- Developed and implemented individualized treatment plans based on client assessments and needs.
Executive Director
Lakeshore Family Resource Centre
Ashern, MB
01.2023 - 01.2024
- Led organizational strategy development to enhance community engagement and resource accessibility.
- Directed program evaluation processes, ensuring alignment with mission statement.
- Oversaw financial planning and budgeting, optimizing resource allocation for operational efficiency.
- Advocated for policy changes at local government level to address community needs effectively.
Counsellor/Resource Coordinator
Lakeshore Family Resource Centre
Ashern, MB
01.2022 - 01.2023
- Facilitated individual and group counseling sessions to address family dynamics and personal challenges.
- Implemented crisis intervention strategies to support clients in high-stress situations.
- Collaborated with community organizations to enhance resource availability for families in need.
Education
Grade 12 Diploma -
Lord Selkirk Regional High School
01-1998
Applied Counselling - Counselling
Red River College of Applied Arts, Science And Technology
Winnipeg06-2003
Medical Office Assistant/Unit Clerk - Health Care Administration
MCG Career College
Calgary, AB11-2026
Skills
- Counselling and conflict resolution skills with a Certificate in Applied Counselling
- Strong computer skills in Microsoft Office, Teams and Zoom
- Skilled in intake interviewing
- Counseling
- Mental health support
- Self-care strategies
Languages
English
Native or Bilingual
Certification
- Emotional Intelligence - Achieve Manitoba - 2022
- Mental Health First Aid - Mental Health First Aid Commission - 2022
- Human Resource Training - Workplace Education Manitoba - 2022
- Food Safe - Province of Manitoba - 2022
- Non-Violent Crisis Intervention - Opportunities for Employment - 2019
Timeline
Adult Counsellor
Lakeshore Family Resource Centre
03.2024 - 10.2025
Executive Director
Lakeshore Family Resource Centre
01.2023 - 01.2024
Counsellor/ Peer Support Skills
Lakeshore Family Resource Centre
03.2022 - 09.2023
Counsellor/Resource Coordinator
Lakeshore Family Resource Centre
01.2022 - 01.2023
Customer Service Skills
711 Connivence Store
06.1999 - 06.2021
Grade 12 Diploma -
Lord Selkirk Regional High School
Applied Counselling - Counselling
Red River College of Applied Arts, Science And Technology
Medical Office Assistant/Unit Clerk - Health Care Administration
MCG Career College