Jaclyn Griffith

• Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
• Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
• Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
• Reduced stress for anxious pets with gentle handling techniques and calming environments
• Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Ensured compliance with company policies, local regulations, and ethical standards relating to retail pricing practices.
• Developing healthy relationships with retail staff, ensuring strong teamwork to better company sales and safety
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Using the 'Helios' processing platform, my job at Y/A canada was to process rebates over the phone. Problems, questions, issuing rebate checks were resolved over the phone from various companies, including cricket, directv, and hp top name a few.

• Greeted customers and helped with product questions, selections, and purchases.
• Answered questions about store policies and addressed customer concerns.
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
• Used CRM software to record customer interactions and track general sales activities for review and follow-up.