Summary
Overview
Work History
Skills
Timeline
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Jaclyn Geistlinger

Surrey

Summary

Dynamic and adaptable, with a proven track record at Dr. Harprit Kler and SpinHouse, I excel in customer service and motivational skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

31
31
years of professional experience

Work History

Spin Instructor

SpinHouse
06.2020 - Current
  • Increased client referrals by fostering an inclusive atmosphere appealing to riders of diverse backgrounds and abilities.
  • Collaborated with fellow instructors to share best practices, develop new training techniques, and continually refine class offerings.
  • Delivered high-energy, motivational instruction that inspired participants to push their limits and achieve personal fitness goals.
  • Developed strong relationships with gym members to encourage loyalty and maintain a supportive fitness community.

Dental Receptionist

Dr. Harprit Kler
02.1994 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Helped patients complete necessary medical forms and documentation.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
  • Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.

Skills

Customer Service-Oriented

Phone and Email Etiquette

Excellent multitasking capability

Punctual and Reliable

Goal setting expertise

Exceptional Motivational Skills

Indoor Cycling Certification

Adaptable teaching style

Timeline

Spin Instructor

SpinHouse
06.2020 - Current

Dental Receptionist

Dr. Harprit Kler
02.1994 - Current

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Jaclyn Geistlinger