Summary
Overview
Work History
Education
Skills
Languages
Timeline
Airsoft Referee and Player
Generic

Jaclyn Gallop

Edmonton,AB

Summary

Adept at transforming client visions into impactful visual designs, leveraged Adobe Creative Suite expertise and innovative approach at Sign Source to enhance brand identities and streamline production processes. Leadership as an Owner/Budtender demonstrated exceptional team management and customer satisfaction, driving repeat business and fostering a collaborative work environment.

Overview

12
12
years of professional experience

Work History

Referee/Customer Service Representative

Rampage Paintball and Airsoft Park
Edmonton, Alberta
09.2022 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Promoted good sportsmanship among players.
  • Stayed physically fit to keep up with pace of games.
  • Accomplished multiple tasks within established timeframes.
  • Greeted customers and helped with product questions, selections, and purchases.

Graphic Designer/Production Manager

Sign Source
05.2022 - Current
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Streamlined design processes for increased efficiency and faster project turnaround times.

Store Closing

MADE IN CANNABIS
01.2022 - 05.2022

Opening a small business was a life goal of mine. After just over three years, the hard decision was made to close Made In Cannabis. Industry competition was too high and a small "Mom and Pop" could not compete with prices.

However, sales from the first year were $800,000 and by the second year sales nearly doubled.

Owner/Budtender

MADE IN CANNABIS
04.2019 - 01.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Courier

Federal Express
01.2013 - 04.2019
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.

Education

Business Administration Diploma - Business Administration

Northern Alberta Institute of Technology
Edmonton
06.2011

High School Diploma -

Paul Kane High School
St. Albert, AB
06.1999

Skills

  • Graphic design
  • Logo design
  • Adobe Creative Suite
  • Branding and identity
  • PC and Mac platforms
  • SAI FLexi expertise
  • Creative and innovative
  • Production management

Languages

English
Full Professional

Timeline

Referee/Customer Service Representative

Rampage Paintball and Airsoft Park
09.2022 - Current

Graphic Designer/Production Manager

Sign Source
05.2022 - Current

Store Closing

MADE IN CANNABIS
01.2022 - 05.2022

Owner/Budtender

MADE IN CANNABIS
04.2019 - 01.2022

Courier

Federal Express
01.2013 - 04.2019

Business Administration Diploma - Business Administration

Northern Alberta Institute of Technology

High School Diploma -

Paul Kane High School

Airsoft Referee and Player

Play and referee competitive airsoft games and tournaments. Weekly Wednesday Alberta Action Airsoft training (target shooting), in an IPSEC style set up.  On weekends I help plan and referee, large Military Simulation games.

Jaclyn Gallop