Jaclyn Asbra
Rancho Cordova
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Assistant Teacher
Child Care Careers Services Preschool
Rancho Cordova
08.2024 - Current
- Supervise children's activities, indoors and outdoors.
- Assist in the daily planning of assignments.
- Maintain a clean and organized classroom.
- Assist the other teachers where needed.
- Monitor the safety of the children, and engage with the students overall.
Cashier
Lowes Hardware
Rancho Cordova
06.2023 - 08.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated the register for cash, check, and card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Senior Sales Ambassador
Clear
San Francisco
10.2021 - 11.2022
- Developed strong client relationships for increased business and referrals.
- Trained and assisted new sales associates for maximum performance.
- Provided after-sales support to clients, addressing concerns, and maintaining long-lasting clientele.
- Boosted sales revenue by implementing innovative strategies and creating effective marketing materials.
- Monitored sales team performance and provided constructive feedback.
Assistant Manager
Kids Footlocker
San Bruno
02.2020 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash deposits along with budget planning for the day.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Associate of Science - Administration of Justice
Sacramento State
Sacramento, CA05-2025
Associate of Science - Administration of Justice
Skyline College
San Bruno, CA08.2023
Skills
- Customer Service
- Work Ethics and Integrity
- Time management skills
- Patience and Empathy
- Money Handling
- Written and verbal communication
- Organizational abilities
- ID Verification
Certification
- Mandated Reporter
Accomplishments
- Employee of the month
- Leader of the month
Languages
English
Professional
Spanish
Limited
Timeline
Childcare Assistant Teacher
Child Care Careers Services Preschool
08.2024 - Current
Cashier
Lowes Hardware
06.2023 - 08.2024
Senior Sales Ambassador
Clear
10.2021 - 11.2022
Assistant Manager
Kids Footlocker
02.2020 - 10.2021
Associate of Science - Administration of Justice
Sacramento State
Associate of Science - Administration of Justice
Skyline College
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