Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Assistant Teacher
Child Care Careers Services Preschool
Rancho Cordova
08.2024 - Current
Supervise children's activities, indoors and outdoors.
Assist in the daily planning of assignments.
Maintain a clean and organized classroom.
Assist the other teachers where needed.
Monitor the safety of the children, and engage with the students overall.
Cashier
Lowes Hardware
Rancho Cordova
06.2023 - 08.2024
Greeted customers entering the store and responded promptly to customer needs.
Worked a flexible schedule and extra shifts to meet business needs.
Operated the register for cash, check, and card transactions.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Senior Sales Ambassador
Clear
San Francisco
10.2021 - 11.2022
Developed strong client relationships for increased business and referrals.
Trained and assisted new sales associates for maximum performance.
Provided after-sales support to clients, addressing concerns, and maintaining long-lasting clientele.
Boosted sales revenue by implementing innovative strategies and creating effective marketing materials.
Monitored sales team performance and provided constructive feedback.
Assistant Manager
Kids Footlocker
San Bruno
02.2020 - 10.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash deposits along with budget planning for the day.
Helped with planning schedules and delegating assignments to meet coverage and service demands.