Summary
Overview
Work History
Education
Skills
Timeline
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Jacky Wong

El Monte

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

4
4
years of professional experience

Work History

Barista

Yifang Arcadia
Arcadia
04.2024 - Current
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate various equipment.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service to guests.

Mcdonald's

M. Pernecky Mgmt
Arcadia
08.2023 - 10.2024
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Volunteer

Light of Love Mission Church
Pasadena
08.2022 - 03.2023
  • Organized charity and fundraising events to raise money for great cause.
  • Coordinated and organized special holiday and spiritual events to boost community interest.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.

Volunteer

First Evangelical Church Of San Gabriel Valley
San Gabriel
01.2022 - 02.2023
  • Prepared lesson plans and materials for each tutoring session.
  • Developed lesson plans for online mathematics tutoring sessions.
  • Supported student learning through one-on-one tutoring sessions.

Education

Associate of Science -

Pasadena City College
Pasadena, CA
06-2026

High School Diploma -

Arcadia High School
Arcadia, CA
06-2024

Skills

  • Speedy and efficient
  • Multitasking and organization
  • Physical stamina
  • Exceptional customer service
  • Workflow management
  • Conversant in Cantonese
  • Table bussing
  • Cleanliness
  • Shipment receiving
  • Decision-making

Timeline

Barista

Yifang Arcadia
04.2024 - Current

Mcdonald's

M. Pernecky Mgmt
08.2023 - 10.2024

Volunteer

Light of Love Mission Church
08.2022 - 03.2023

Volunteer

First Evangelical Church Of San Gabriel Valley
01.2022 - 02.2023

Associate of Science -

Pasadena City College

High School Diploma -

Arcadia High School

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Jacky Wong