Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacky Millan

Lakewood

Summary

Results-driven Retail Sales Manager skilled in critical thinking, decision-making, and communication. Successfully supervised daily operations and trained staff on customer service techniques, contributing to improved sales performance and customer loyalty.

Overview

5
5
years of professional experience

Work History

Retail Sales Manager

Platos's Closet
Hawaiian Gardens
09.2021 - 04.2026
  • Trained staff on customer service techniques and sales strategies, improving team effectiveness and customer engagement.
  • Supervised daily retail operations, ensuring efficient workflow and high service standards.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Encourage upselling and promotions
  • Opened and closed the store according to established procedures.
  • Handle cash registers, deposits, and basic cash management

Education

Associate of Arts - Psychology

Long Beach City College
Long Beach, CA
06-2024

High School Diploma -

Artesia High School
Lakewood, CA
06-2022

Bachelor of Arts - Psychology

California State University Long Beach
Long Beach, CA
05-2026

Skills

  • Sales strategies
  • Inventory management
  • Retail display techniques
  • Marketing strategies
  • Cash handling
  • Customer service
  • Team supervision
  • Team collaboration
  • Decision-making
  • Critical thinking
  • Communication skills

Languages

English
Professional
Spanish
Professional

Timeline

Retail Sales Manager

Platos's Closet
09.2021 - 04.2026

Associate of Arts - Psychology

Long Beach City College

High School Diploma -

Artesia High School

Bachelor of Arts - Psychology

California State University Long Beach
Jacky Millan