Jacky Au
Surrey,BC
Summary
Versatile Operations Coordinator with in-depth technical knowledge, successful at taking on routine and complex challenges with a resourceful and creative approach. Recognized as driven, dedicated, and hardworking team player who is adaptable at taking on rapidly evolving challenges.
Overview
3
3
years of professional experience
Work History
Operations Coordinator
TrendiTech Inc.
Vancouver, BC
06.2021 - Current
- Provide technical expertise and assistance with vending machine software, hardware, and testing procedures.
- Liaised with vending machine software providers and payment processors to open company accounts, install hardware, and configure embedded software.
- Sourced suppliers, and procured tools, vehicles, and equipment such for company operations.
- Graphic design and application of branding stickers and custom vinyl graphics.
- Arranged travel, transportation, and accomodations for company executives and external VIP clients.
- Coordinated with major trade show venues, contractors, and vendors for a successful company booth presence.
Co-Founder
Guavacom Systems Inc.
Surrey, BC
06.2022 - Current
- Maintained up-to-date administrative records and reconciled sales, returns, and financial reports in QuickBooks.
- Conducted research to test and analyze feasibility, design, operation, and performance of equipment, components, and systems.
- Performed quality control procedures on equipment and materials.
- Worked closely with team members to oversee engineering, design, and manufacturing of UAVs, RF equipment, custom electronic circuits, and proprietary rapid prototyping system.
- Working with team members to secure funding through grants, competitions, and private investors.
Program Assistant
Indigenous Services Canada
Vancouver, British Columbia
11.2018 - 03.2019
- Supported planning and coordination of information management of records.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed both digital and physical filing systems and retrieved documents as required.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Filed records with precise approach to optimize data security and easy of use by program personnel.
- Coordinated office upkeep, facilities maintenance, and inventory maintenance.
Foodora
Courier
Vancouver, BC
10.2017 - 01.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science - Interactive Arts And Technology
Simon Fraser University
Burnaby, BC06.2024
Skills
- Experience in leadership and working collaboratively within a diverse team
- Excellent organizational skills, detailed-oriented, adaptable, and a fast learner
- Experience in managing and performing a range of administrative duties and tasks
- Highly familiar with computer software systems and electronic devices
- Experience in working on technologically challenging projects
- Extensive familiarity with Adobe Illustrator, Photoshop, DaVinci Resolve ,and Premiere Pro
- Familiar with Java, Arduino Sketch, CNC G code, XML, HTML, CSS programming languages
- Familiar with mechatronics engineering concepts, electronic circuits and components, and RF (Radio Frequency) Devices
- Extensive knowledge metal fabrication, CNC machining, adhesives ,and fasteners
- Experienced graphic designer of publication materials, logos, and sports jerseys
- Observant, quick thinker, and effective problem-solver
- Reliable, enthusiastic, and an excellent team player
Timeline
Co-Founder
Guavacom Systems Inc.
06.2022 - Current
Operations Coordinator
TrendiTech Inc.
06.2021 - Current
Program Assistant
Indigenous Services Canada
11.2018 - 03.2019
Foodora
Courier
10.2017 - 01.2019
Bachelor of Science - Interactive Arts And Technology
Simon Fraser University
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