Micorsoft Azure DevOps
JACKSON JOSE
Senior Project Control Officer
Niagara Falls,ON
Summary
Resourceful Project Management Officer with 5+ years of expertise in organizing business operations, Coordination, and Resource Management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Focusing on promoting team adaptability and cohesion. Comfortable to work in a multicultural environment and team player. Looking for a work from home position based in Ontario; but open to other locations in Canada as well. Currently living in Niagara Falls, ON.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Project Control Officer
Ministry of Ontario
Toronto, ON
01.2022 - Current
- Currently work with Ministry of Ontario, In Ministry of Health and Long-Term Care Center, as a Senior Project Control Officer.
- Coordinating and Supporting the Data Center Migration from Kingston Data Center to Guelph Data Center.
- Coordinating the Migration of numerous applications and transfers, with numerous stakeholders.
- Initiating communication between different departments. Creating Change Requests, chasing approvals, Arranging time of Migration, Testing and other adhoc activities with the business and other stakeholders etc.
- Used agile / waterfall (hybrid) methods to deliver project deliverables in sprints and adapt to changing requirements.
- Overseeing project from inception till handover
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Project Management Officer (PMO)
IBM Consulting
Burlington, Ontario, Canada
01.2019 - 01.2022
- Managed & Tracked Expenses and costs incurred by the Project Team. Forecast the project expenses and try and ensure the project doesn't go on a cost overrun by monitoring performance.
- Ensure project plan goes as according to plan. Update and report to management as required and provide admin support to PMs, Partners and DPEs as needed.
- Fostered relationships with client and internal stakeholders to promote positive working relationships by maintaining open communication by presenting regular updates on project status to customers.
- Reined in project costs while meeting key milestones, By liaising with project team members to ensure all runs smoothly, within budget.
- Achieved project deadlines by coordinating with contractors, clients and development team to manage performance.
- Lead a team of 25 members and Tracked project performance closely to quickly intervene in mistakes or delays.
- Raised Risks and suggested mitigation plans with guidance from PM.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Reported regularly to managers on project budget, progress and technical problems and verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Responsible for complete Project Documentation within IBM's repository (IBM box), easing it for PMs & Partners. Provide Access and remove access as per members join and leave the project.
Project Analyst
IBM Consulting
Dubai, UAE
01.2018 - 01.2019
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
- Gathered requirements for ongoing projects and organized details for management use by deeveloping executive presentations and reports to facilitate project evaluation and process improvement.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Project Coordinator
IBM Consulting
Dubai, UAE
11.2016 - 12.2017
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Improved processes within collections and rigorously tested test and learn strategies throughout collections processes.
- Studied and reviewed current processes (As-Is) followed by the clients and analyzed areas of pain points conducting design thinking workshops, suggested areas of process improvement. Worked closely with vendors and the client to incorporate the changes (To-Be) in their systems or processes.
Operations Engineer
Dortmund and Hubbard
Dubai, UAE
11.2015 - 11.2016
- Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
- Responsible for the timely dispatch and collection for the Forklift Fleet into and out of the yard,
- Responsible for the Maintenance of the machines & Monitoring the Machine Service rate.
- Scheduling work force of 10 Technicians & ensuring Preventive maintenance is done for machines on site.
- Coordinating with customers and clients for machine breakdowns and repairs
- Procuring spare parts, lubricants & consumables for service & breakdown to dispatch client sites.
- Opening & Closing Work Orders in Oracle & keeping track of new assets. Prepare the petty cash vouchers.
- Preparing the overtime sheet for the technicians (Daily/Monthly) and submit
Sales Engineer
United Gulf Equipment Rental
Sharjah, UAE
09.2013 - 09.2014
- Demonstrate how Haulotte machines work to customers and advice to them the right product that fits their requirement.
- Promoted and demonstrated the benefits of why we are better than our competitors
- Tracked payments, kept client records & advised customers about new model machines.
- Processed operations, regarding replacement of machines, off hiring & supply & acted as key center for all customer contact
Ensured quality machines are rented out on time.
Education
Master of Science - Logistics and Supply Chain Management
University of Nottingham
Nottingham, UK 09.2014 - 05.2015
Bachelor of Engineering (BEng) Honors - Mechanical Engineering
Birla Institute of Technology & Science
Dubai, UAE 09.2009 - 05.2013
Skills
Project Management
Software
Microsoft Dynamics
Atlassian - Jira and Confluence
Microsoft Office
SDLC process and knowledge
Timeline
Senior Project Control Officer
Ministry of Ontario
01.2022 - Current
Project Management Officer (PMO)
IBM Consulting
01.2019 - 01.2022
Project Analyst
IBM Consulting
01.2018 - 01.2019
Project Coordinator
IBM Consulting
11.2016 - 12.2017
Operations Engineer
Dortmund and Hubbard
11.2015 - 11.2016
Master of Science - Logistics and Supply Chain Management
University of Nottingham
09.2014 - 05.2015
Sales Engineer
United Gulf Equipment Rental
09.2013 - 09.2014
Bachelor of Engineering (BEng) Honors - Mechanical Engineering
Birla Institute of Technology & Science
09.2009 - 05.2013
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