Summary
Overview
Work History
Education
Timeline
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Jackson Scott

SAN DIEGO,CA

Summary

Dynamic Account Manager with 7+ years of experience spanning corporate giants like PepsiCo and early-stage startups like Passport, where I've led high-performing teams and consistently exceeded quarterly revenue targets. Passionate about forging lasting client relationships through integrity, laughter, and aligning solutions with customer needs to drive expansion and mutual success in fast-paced B2B environments.


Overview

5
5
years of professional experience

Work History

Sr. Enterprise Account Manager

Passport
02.2025 - Current
  • Manage Passport's 9 largest enterprise accounts, representing ~$30MM in ACV, overseeing full deal cycles including upsell strategies, contract negotiations, and pricing optimization to maximize retention and expansion.
  • Exceeded quota attainment through established relationship-building and new product upsells:
  • Q1'25 (247% of quota), Q2'25 (63% of quota after hiring additional team member and reallocating mid-market accounts)

Sr. Account Manager

Passport
02.2024 - 02.2025
  • Maintained and expanded enterprise install base by cultivating deep, multi-threaded relationships with C-Suite & VP, performing targeted outbound outreach to upsell new offerings, and converting customer challenges into revenue opportunities.
  • Built and managed active sales pipelines to surpass quarterly quotas: Q1'24 (131%), Q2'24 (109%), Q3'24 (163%), Q4'24 (47% after team expansion and account split for scalability).


Account Manager

Passport
03.2022 - 02.2024
  • As the second hire in the department, co-developed core processes, established quarterly/annual KPIs, implemented quota tracking systems, and led recruitment/onboarding for new team members, elevating the 3PL channel to top-performer status through cross-functional sales collaboration.
  • Exceeded revenue targets by building strong, needs-based relationships with enterprise clients, driving expansion of offerings, and maintaining forecasted pipelines: Q2'23 (116%), Q3'23 (127%), Q4'23 (131%), FY'23 overall (125%).
  • Earned peer-voted Passport Values Award (FY'22), MVP (FY'23), and Exec Team "Take Ownership" Award (FY'23) for leadership in ambiguous, startup environments.

Account Manager, Foodservice

PepsiCo
03.2021 - 03.2022
  • Managed full customer development process including lead development and financial proposals, contract negotiation, and post-installation management
  • Developed strategic relationships with channel partners and customers accounting for 3.3MM in revenue and 68 new business accounts
  • Built and established value with customers through superior service and execution

Manager, Supply Chain Management

PepsiCo
05.2020 - 03.2021
  • Managed team of 3 frontline supervisors & 100+ frontline union employees, fostering cross-functional collaboration to achieve 1.4% YTD cost savings on a $3.2MM budget through data-driven metrics and Lean Six Sigma implementations.
  • Recognized as PepsiCo Way Award Winner (FY2020) for top performance in operational excellence and team leadership in a dynamic environment.
  • Exceeded planned cost targets during COVID-19 pandemic despite 10% increase in variable costs

Education

Bachelor of Science - Political Science And Business

Chapman University
Orange, CA
05-2017

Timeline

Sr. Enterprise Account Manager

Passport
02.2025 - Current

Sr. Account Manager

Passport
02.2024 - 02.2025

Account Manager

Passport
03.2022 - 02.2024

Account Manager, Foodservice

PepsiCo
03.2021 - 03.2022

Manager, Supply Chain Management

PepsiCo
05.2020 - 03.2021

Bachelor of Science - Political Science And Business

Chapman University

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Jackson Scott