Jackson Magee
Inglewood,CA
Summary
Leader-Customer Service- Tech Savviness- Sales -Urban Marketer Innovator
Overview
6
6
years of professional experience
Work History
Front Desk
Planet Fitness
09.2024 - Current
- Provide members with excellent customer service experience, assist with check-in and responding to any member product and benefit inquiries
- Assist and document other routine tasks that support store hygiene and overall member experience
- Proactively ascertain and document liabilities impacting safety of members
- There also was a daily cleaning task that had to be completed every 30 min to maintain the cleanliness and order of the
Creative Director Assistant
Renowned L.A.
01.2022 - Current
- Coordinator responsible for fulfilling department store orders, coordinating seasonal marketing efforts and strategies, ensure continuity of customer order, update company website to create brand identity and product anticipation, attend networking events, act as sales representative at Annual Complex Com conventions, coordinate pop-up experiences at various venues, provide project management of merchandise production and launch
Assistance Manager
Burger Lounge
11.2021 - 02.2024
- Ensured excellent hospitality to customers, Process and prep guest orders, Ability to identify customer needs and recommend options, Conflict and de-escalation skills in response to any customer dissatisfaction, making sure the shift is running smoothly
- Ensured and built effective teams, trained new staff to implement all 'Front of House' positions and operations to meet franchise values and standards
- Assist the General Manager in maintaining and streamlining operations to ensure guest satisfaction
- Training New Staff and assist GM, all cash handling procedures, inclusive of fraud protection and properly assign, check and monitor cash drawers as required and make daily deposits from store profits
Warehouse and Sales Associate
Laced
11.2018 - 03.2020
- Respond to customers inquiries, Increased sales and return customers, personal shopper for high end customers, ensuring excellent concierge service, conduct weekly, monthly and annual inventory which included but was not limited to examination of merchandise, stock and replenish shelves
- Ensure overall tidiness of store
Education
High School Diploma -
University High School
Los Angeles, CA06.2021
Skills
- Microsoft Word
- Adobe Illustrator
- Photoshop
- Shopify
Timeline
Front Desk
Planet Fitness
09.2024 - Current
Creative Director Assistant
Renowned L.A.
01.2022 - Current
Assistance Manager
Burger Lounge
11.2021 - 02.2024
Warehouse and Sales Associate
Laced
11.2018 - 03.2020
High School Diploma -
University High School
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