Jackson Leach

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
• Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
• Assisted with setup and breakdown of events, banquets and parties to comply with logistics.

• Stayed abreast of latest music trends and technology updates, incorporating new elements into performances to keep them fresh and appealing.
• Enhanced brand visibility by participating in community events and charity functions, contributing to positive image and community relations.
• Utilized feedback from previous events to continuously improve performance and audience engagement strategies.
• Led promotional efforts on social media platforms, growing audience base and boosting event attendance.
• Customized lighting setups to complement music and enhance mood, creating memorable experience for guests.
• Used controllers and mixers to mix and sample music.
• Ran visual effects to supplement audio equipment output.

I've also created an event company called "The Wax Room" which was used to help promote local DJ's in different clubs and venues throughout Whistler, including a charity event that helped raise money for Endometriosis research.