Jackson Dias
Portola
Summary
Results-driven and dependable professional with strong experience in sales and customer service. Known for efficiency, reliability, and the ability to build positive relationships with customers and teammates. Quick learner who adapts easily to new systems, tools, and environments. Highly motivated to grow, take on responsibility, and contribute long-term to a reputable organization where strong work ethic and performance are valued.
Overview
11
11
years of professional experience
Work History
Checker/Bagger
Nugget Markets
Davis
10.2023 - 12.2025
- Managed cash register operations using POS system and processed sales and returns.
- Scanned items to ensure correct pricing, accurate produce code identification, and identification of products.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
- Built and maintained productive relationships with employees.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
- Answered phone calls to assist customers with questions and orders.
Defensible Space
Strotman Tree Service
Truckee
09.2021 - 09.2023
- Worked closely with homeowners and property managers to understand their specific needs regarding tree care services.
- Conducted traffic control setup around work areas to ensure safety of crew and public.
- Cleared job site following project completion by loading branches and debris into work trucks.
- Removed dead, damaged, or unwanted trees from various properties and public areas.
- Utilized chainsaws and pruning tools to trim and shape trees according to safety standards.
- Assisted in training new employees on tree trimming techniques and safety protocols.
- Performed physical labor such as lifting, carrying, pushing and pulling heavy objects.
- Processed customer payments and handled billing inquiries.
- Assisted Sales Leader in developing and implementing sales strategies.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Barista
Midtown Coffee
Quincy
10.2021 - 05.2022
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Utilized POS system to receive and process customer payments.
- Managed inventory and supplies to ensure materials were available when needed.
Crew Member
Pizza Factory Express
Portola
02.2021 - 08.2021
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Assisted management team with inventory counts of food products and beverage supplies.
- Adhered to health department regulations regarding food handling procedures.
Painter's Assistant
Affordable Painting
Portola
06.2015 - 08.2021
- Protected surfaces with masking tape and plastic sheeting to prevent damage.
- Cleaned up after each job and disposed of debris properly.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Painted walls and other large areas using brushes, rollers and spray guns.
- Caulked gaps between baseboards or trim pieces prior to painting.
- Applied stain to wood surfaces such as by brushing on following woodgrain and wiping excess with clean rag.
- Prepared job spaces by unloading trucks, placing ladders and setting up protective equipment.
- Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
- Controlled traffic passing near, in or around work zones.
- Assisted customers in selecting products and providing product information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Basketball Coach
C. Roy Carmichael Elementary School
Portola
10.2016 - 02.2017
- Fostered a positive team environment through effective communication and encouragement.
- Coordinated game strategies tailored to opponents' strengths and weaknesses.
- Engaged with parents to communicate team progress and upcoming events.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
- Assisted in organizing fundraisers for the basketball program at school events.
- Managed assistant coaches and support staff, delegating tasks and responsibilities effectively.
Education
Some College (No Degree) - Journalism
Woodland Community College
Woodland, CASome College (No Degree) - Business Management
Feather River College
Quincy, CASkills
- Customer service
- Problem-solving aptitude
- Reliable and responsible
- Effective communication
- Sales
- Adaptable and flexible
- Teamwork and collaboration
- Service minded
Accomplishments
Most Valuable Player in Baseball and Basketball
Affiliations
Sports Media
Timeline
Checker/Bagger
Nugget Markets
10.2023 - 12.2025
Barista
Midtown Coffee
10.2021 - 05.2022
Defensible Space
Strotman Tree Service
09.2021 - 09.2023
Crew Member
Pizza Factory Express
02.2021 - 08.2021
Basketball Coach
C. Roy Carmichael Elementary School
10.2016 - 02.2017
Painter's Assistant
Affordable Painting
06.2015 - 08.2021
Some College (No Degree) - Journalism
Woodland Community College
Some College (No Degree) - Business Management
Feather River College