Jackson Carew
London,ON
Summary
Dynamic leader and effective communicator with proven skills in mentoring and problem-solving, demonstrated across roles such as Team Captain at London Cobras U18 Hockey Club and Customer Service Representative at Wendy's. Excelled in creating positive outcomes through active listening and adaptability, enhancing team performance and customer satisfaction. Team Captain and strong vocal leader with good communication skills to encourage, support and positively hold teammates accountable. Influences teammates on-and-off [Location], at scheduled activities and in local community. Sets tone for practice, keeps coach and staff informed and models responsibility, decision-making and strong work ethic.
Overview
2
2
years of professional experience
Work History
Team Captain
London Cobras U18 Hockey Club
London, ON
08.2023 - 04.2024
- Explained and demonstrated skills to players
- Explained coach's decisions to players
- Discussed player concerns with coach
- Motivated players
- Demonstrated good character and acted as role model
Customer Service Representative
Wendy's
London, ON
06.2023 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Prepared and delivered food as required
Assistant Coach
U11 Baseball Team
London, ON
04.2023 - 08.2023
- Organized and led practices
- Assessed player skill level and prepared drills
- Supported coach
- Communicated with parents
- Solved problems
Assistant Coach
London Raiders Hockey Club
London, ON
09.2022 - 04.2023
- Organized and ran hockey practices for U9 Hockey team
- Assessed player skills and planned drills to improve
- Supported head coach
Education
Diploma - PreTechnology
Fanshawe College of Applied Arts And Technology
London, ON06.2025
High School Diploma -
Catholic Central High School
London, ON06.2024
Skills
- Motivation Techniques
- Problem Solving
- Interpersonal Communication
- Mentoring
Accomplishments
- March 2024-Most Valuable Player AAU Hockey Tournament, University Of Western
Languages
English
Full Professional
Timeline
Team Captain
London Cobras U18 Hockey Club
08.2023 - 04.2024
Customer Service Representative
Wendy's
06.2023 - 09.2023
Assistant Coach
U11 Baseball Team
04.2023 - 08.2023
Assistant Coach
London Raiders Hockey Club
09.2022 - 04.2023
Diploma - PreTechnology
Fanshawe College of Applied Arts And Technology
High School Diploma -
Catholic Central High School