Jackson Bennett
Waterloo,ON
Summary
Dynamic and passionate professional with extensive experience at Wander Food and Wine, excelling in customer service and mixology. Proven ability to enhance guest experiences and foster loyalty through exceptional service and event execution. Skilled in conflict resolution and adept at thriving in fast-paced environments, ensuring memorable moments for every guest.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Wander Food and Wine
01.2024 - 01.2025
- Curate exceptional guest experiences by recommending wines from a 400+ selection and crafting seasonal cocktails from an evolving menu
- Cultivate lasting relationships with guests, enhancing customer loyalty and retention
- Perform opening and closing duties, ensuring the restaurant operates smoothly and efficiently
Banquet Server
Bingemans
01.2023 - 01.2024
- Delivered seamless service during events such as weddings and corporate presentations, ensuring guests' needs were met with precision
- Maintained high standards of cleanliness and prepared event spaces for future bookings
Bartender/Server
Verdicchio Ristorante (Nutria)
01.2023 - 01.2024
- Created and served cocktails and drinks for events hosting up to 200 guests
- Developed rapport with guests to create a welcoming atmosphere and encourage repeat business
- Conducted event setup and teardown, maintaining pristine standards in service areas
Server
Gloria's Restaurant
01.2023 - 12.2023
- Ensured accurate and appealing food presentation and prompt table service
- Collaborated closely with kitchen staff to uphold a smooth service flow and address guest inquiries with professionalism
In-Person Tutor & Caretaker
Private Family
01.2020 - 01.2022
- Supported children aged 6 and 11 during the COVID-19 lockdown by reinforcing learning objectives and fostering a safe, productive environment
- Prepared meals, managed household tasks, and organized educational activities to ensure an enriching experience
Education
Bachelor of Arts - undergraduate studies
Wilfrid Laurier University
Waterloo, ON04-2026
Skills
- Customer service
- Sales expertise
- Bartending and mixology expertise
- Event preparation and execution
- Conflict resolution and problem solving
- Adaptability and multitasking in fast-paced environments
Certification
Smart Serve Certified
Additional Information
Available for part-time or full-time positions, References available upon request
Timeline
Server/Bartender
Wander Food and Wine
01.2024 - 01.2025
Banquet Server
Bingemans
01.2023 - 01.2024
Bartender/Server
Verdicchio Ristorante (Nutria)
01.2023 - 01.2024
Server
Gloria's Restaurant
01.2023 - 12.2023
In-Person Tutor & Caretaker
Private Family
01.2020 - 01.2022
Bachelor of Arts - undergraduate studies
Wilfrid Laurier University
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