JACKLYN MEDEIROS
MISSISSAUGA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Experienced with financial records and transaction management, ensuring accuracy and compliance. Utilizes financial software to streamline processes and support budgeting tasks. Knowledge of analytical skills to enhance financial operations and improve efficiencies.
Overview
13
13
years of professional experience
Work History
Finance Assistant
360 Home Development
03.2023 - Current
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Assisted in preparation of monthly financial reports, ensuring accuracy and timeliness for management review.
Server & Nightlife Server
Soluna
01.2022 - Current
- Excelled in high-speed settings by consistently demonstrating keen attention to detail.
- Cultivated strong connections, leading to sustained client partnerships.
- Expertly catered private events, consistently exceeding industry standards and client expectations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender & Shift Supervisor
Regulars Bar
01.2018 - 01.2022
- Enhanced overall satisfaction by addressing the requirements of both employees and patrons.
- Oversaw and mentored new employees to ensure adherence to industry protocols.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Office Assistant
Norkem Water Treatment
01.2021 - 01.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managed the processing and scheduling of shipments using logistics software.
Restaurant Floor Manager
Yonge Street Warehouse
01.2018 - 03.2019
- Contributed to enhanced Warehouse’s productivity by imparting valuable skills and knowledge to fellow employees
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Head Coach
Elite Camps Training Centre
06.2014 - 09.2019
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Sales Associate
Sporting Life Sherway
11.2011 - 12.2015
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
- Developed strong product knowledge through ongoing training sessions and self-directed learning efforts, enabling confident assistance to customers seeking guidance on specific items or features.
Education
Diploma - Makeup Artist
Canadian Beauty College
Toronto, ONGraduate Certificate - Early Childhood Education And Care
George Brown College
01.2017
Ontario Highschool Diploma - undefined
St. Paul Secondary School
01.2012
Skills
- Service Excellence
- Effective Time Management
- Sales Proficiency
- Team Leadership
- Effective Communication
- Microsoft Excel
- Accounting principles
- Coaching and training
- Invoice processing
- Telephone etiquette
- Payroll
- Cash management
- Data entry
- Yearly reporting
- Critical thinking
- Proactive and Self-motivated
- Time management
- Attention to detail
- Documentation and recordkeeping
- Classroom experience
- Organizational skills
Hobbies and Interests
Networking, Cooking, Traveling, Wildlife, Sports, Puzzles
Timeline
Finance Assistant
360 Home Development
03.2023 - Current
Server & Nightlife Server
Soluna
01.2022 - Current
Office Assistant
Norkem Water Treatment
01.2021 - 01.2022
Server/Bartender & Shift Supervisor
Regulars Bar
01.2018 - 01.2022
Restaurant Floor Manager
Yonge Street Warehouse
01.2018 - 03.2019
Head Coach
Elite Camps Training Centre
06.2014 - 09.2019
Sales Associate
Sporting Life Sherway
11.2011 - 12.2015
Ontario Highschool Diploma - undefined
St. Paul Secondary School
Diploma - Makeup Artist
Canadian Beauty College
Graduate Certificate - Early Childhood Education And Care
George Brown College
Similar Profiles
Jordan BurgessJordan Burgess
Volunteer at 360 Sports Training & DevelopmentVolunteer at 360 Sports Training & Development
Richard EstradaRichard Estrada
Owner at 360 HomeOwner at 360 Home
TYESHA HARDENTYESHA HARDEN
- Office Manager at INFINITY 360 HOME CARE, LLC- Office Manager at INFINITY 360 HOME CARE, LLC