Jacklyn Lyttle
Jasper,AB
Summary
Results-driven service professional with a great amount of experience in restaurant and hospitality industry. Possesses proven ability to be a great team player as well lead, Manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
In my professional careers, I believe bringing positivity, respect for others, kindness and patience is the key to a successful operation and i look forward to bringing these traits to Parks Canada this summer
Overview
8
8
years of professional experience
1
1
Certification
Work History
Environmental Services II
Alberta Health Services, AHS
05.2023 - Current
- Responsible for following proper cleaning techniques according to company guidelines including: daily sanitizing, isolation room cleans, using motor operated machines to clean floors to ensure a safe and clean hospital for patients and the public
- trained in how to handle waste responsibly to comply with local, province and federal regulations pertaining to environmental health and safety.
- Foster a positive work environment by bringing a cheerful and upbeat attitude to work daily
Server / Bartender
Pursuit Collection
06.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with charm and focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Concocted beverages according to restaurant menu as well as created my own popular cocktails
Supervisor/ Leader
Fairmont Chateau Lake Louise
03.2020 - 05.2022
- Oversaw daily operations of Lago restaurant, ensuring smooth workflow and timely completion of tasks while providing a memorable experience to all guests.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and kept a fair work- life balance for our staff
- Monitored workflow to improve employee time management and increase productivity.
Banquet Server
Fairmont Chateau Lake Louise
07.2016 - 03.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests with a warming attitude
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
High School Diploma -
London South Collegiate Institute
London, ONSkills
- Highly Capable of communicating with People from all over the world including children and elderly
- Strong ability to maintain patience and a calm manor
- Great amount of knowledge of Jasper National Park and Banff National park along with surrounding areas
Languages
English
Full Professional
Certification
Occupational First Aid
Proserve
Class 5 drivers licence
Timeline
Environmental Services II
Alberta Health Services, AHS
05.2023 - Current
Server / Bartender
Pursuit Collection
06.2022 - 10.2022
Supervisor/ Leader
Fairmont Chateau Lake Louise
03.2020 - 05.2022
Banquet Server
Fairmont Chateau Lake Louise
07.2016 - 03.2020
High School Diploma -
London South Collegiate Institute
Similar Profiles
Adel El KhatibAdel El Khatib
Chief of the OB/GYN Department/Practicing OB/GYN at Alberta Health Services, AHS/Covenant HealthChief of the OB/GYN Department/Practicing OB/GYN at Alberta Health Services, AHS/Covenant Health
Ibifubara Nemi ApriokuIbifubara Nemi Aprioku
Resident Physician, Pediatrics at Alberta Health Services, AHSResident Physician, Pediatrics at Alberta Health Services, AHS
Rosalee SawatzkyRosalee Sawatzky
PN Comprehensive Practicum at Alberta Health Services, AHSPN Comprehensive Practicum at Alberta Health Services, AHS
Sanna BaliSanna Bali
Licensed Practical Nurse at Alberta Health Services (AHS)Licensed Practical Nurse at Alberta Health Services (AHS)
Samuel YoungSamuel Young
Guest Experience Agent and Maintenance at Pursuit Collection Pyramid Lake Lodge and Columbia IcefieldsGuest Experience Agent and Maintenance at Pursuit Collection Pyramid Lake Lodge and Columbia Icefields