Jacklyn Jackson
Ingonish,NS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk
Keltic Lodge Resort and Spa
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Handled emergency situations calmly and professionally while following proper protocols.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
CCA
Highland Manor Nursing Home
05.2017 - Current
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Future Works -
Neil’s Harbour
Hotel Restaurant Management -
Holland College
Charlottetown, PEI06.2013
Hotel Restaurant Management -
Holland College
Charlottetown, PEI06.2012
Tourism and Travel Program -
Holland College
Charlottetown, PEI06.2011
Tourism and Travel Program -
Holland College
Charlottetown, PEI06.2010
Skills
- Hard worker
- Easy going
- Communication skills
- Quick to learn
- People person
- Responsible
- Trustworthy
- Problem solver
- Computer savvy
Honorsandawards
- Community Service Bursary
- Canadian Academy of Travel and Tourism - Gold Level
- Samuel Holland Entrance Scholarship
- Canadian Academy of Travel and Tourism - Canadian Heritage National Award
- Workplace Hazardous Materials Information System Certificate
- First Aid and CPR Certificate
- Super Host
- Dementia Care Course
- Mental Health First Aid
- Palliative Care Front-Line Education
- Food Hygiene Course Basic Food Safely Training
- Introduction to Occupational Health & Safety
References
Marilyn Waugh 902-436-3880
Volunteer Experience
- Canada Games, Security
- Skating Instructor for 3 seasons, Kensington Area Figure Skating Club
- Chamber of Commerce Supper, Served people and cooked food
- Relay for Life- Fundraising, First Aid
- PEI Craft Council Annual Christmas Craft Fair
- Kensington Area Figure Skating Club- 5 years
- Established Fundraising Campaign for a fellow student with cancer
- Big Brothers Big Sisters –Big Sister
- Prom Committee member
- High School Yearbook staff
- Switch Committee Member
- Jack Frost Festival
- Beef and Blues Dinner
- Scotties Tournament of Hearts
Timeline
CCA
Highland Manor Nursing Home
05.2017 - Current
Front Desk
Keltic Lodge Resort and Spa
Future Works -
Neil’s Harbour
Hotel Restaurant Management -
Holland College
Hotel Restaurant Management -
Holland College
Tourism and Travel Program -
Holland College
Tourism and Travel Program -
Holland College
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