JACKLIN OLANDER
Santa Rosa
Summary
Enthusiastic professional with skills in communication, active listening, and grief assistance. Looking to encourage a healthy environment for growth, help with company success on a personnel level, and establish systems of clear communication and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Barista
Peet's Coffee
Sonoma
05.2025 - Current
- Provided exceptional customer service and addressed inquiries promptly.
- Prepared high-quality coffee beverages according to customer preferences.
- Collaborated with team members to ensure smooth workflow in busy environments.
Sales Representative
Meridian Jewelry & Design
Oakland
03.2013 - 01.2025
- Jewelry design and assembly
- Trade show sales & marketing
- Set up booths at trunk shows and trade shows
- Demonstrating excellent hand-making skills in a fast paced environment
- Excellent engagement with store owners and museum buyers
- Hit and exceeded sales goals.
Cashier, Sales
Sagrada Sacred Arts
Oakland
08.2018 - 05.2024
- Assisted with purchases, locating items and signing up for rewards programs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
ABA Therapist
Cortica
San Rafael
02.2023 - 10.2023
- Provided individualized therapy sessions to enhance communication and social skills.
- Implemented behavior intervention strategies to promote positive behavioral changes.
- Assisted families in understanding and supporting their child's needs and progress.
Education
Some College (No Degree) - Psychology
Santa Rosa Junior College
Santa Rosa, United States, CASkills
- Skilled at Communication and collaboration
- Customer engagement
- Multitasking and prioritization
- Excellent customer service
- Team collaboration
- Problem solving
- Relationship building
Certification
Board Certified Behavioral Analyst
Accomplishments
SRJC Speech and Debate Tournament Champion
References
References available upon request.
Timeline
Barista
Peet's Coffee
05.2025 - Current
ABA Therapist
Cortica
02.2023 - 10.2023
Cashier, Sales
Sagrada Sacred Arts
08.2018 - 05.2024
Sales Representative
Meridian Jewelry & Design
03.2013 - 01.2025
Some College (No Degree) - Psychology
Santa Rosa Junior College