Jack Lewis Djiffouet Tchio
Ottawa,ON
Summary
Dynamic and highly motivated individual with a unique combination of skills and knowledge. Holds a degree in Technical Business Administration. Strong foundation in management, financial analysis, strategic decision-making, effective communication, and problem-solving. Demonstrates commitment to excellence and deep understanding of business principles, making a valuable asset to any company.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Freshco
04.2024 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
Assistant Manager
McDonald
06.2023 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Warehouse Agent
Amazon
01.2023 - 05.2023
- Checked packages and merchandise for damage and notified vendors.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Verified quantity and description of materials received by checking merchandise against packing list.
Production Operator
Transcontinental
10.2021 - 05.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
Education
College Diploma - Business Administration
Collège La Cité
Ottawa02.2024
Skills
- Problem-solving skills
- Cash register operation
- Workflow management
- Opening and closing procedures
- Complaint resolution
- Time management
- Staff management
- Listening skills
- Staff supervision
- Cash counting
- Performance improvement
- Effective planning
- Administrative skills
- Financial management
- File management
- Database management
- Marketing
- Customer service management
- Employee training
Languages
English
Native or Bilingual
French
Native or Bilingual
Italian
Elementary
Accomplishments
- Success of Academic Projects: Excellent results in complex group academic projects, which highlighted my leadership, communication, research, analysis and problem-solving skills.
- Professional internship in the company Super Ameublement: Completion of a professional internship in the field of sales and furniture, with a significant contribution in the decision-making process of negotiation and finalization of the purchase.
Skating, swimming, walking
I like to exercise a lot and do some seasonal activities such as skating during winter and swimming during summer. I also enjoy walking, it just brings me such relief and relaxation.
Timeline
Front End Supervisor
Freshco
04.2024 - Current
Assistant Manager
McDonald
06.2023 - 12.2023
Warehouse Agent
Amazon
01.2023 - 05.2023
Production Operator
Transcontinental
10.2021 - 05.2022
College Diploma - Business Administration
Collège La Cité
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