Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
Work History
Dietary Aide
Compass Canada, Agecare Walden Heights
Walden, Calgary
11.2022 - Current
Prepared and served meals according to dietary guidelines and resident preferences.
Monitored inventory levels, reporting shortages to management for timely replenishment.
Implemented feedback from residents to enhance meal satisfaction and quality.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Owner/Operator
Humpty's Family Restaurant
Macleod Trl, Calgary
08.2018 - 10.2022
Oversaw daily operations to ensure efficient workflow and customer satisfaction.
Developed marketing strategies to increase brand visibility and customer engagement.
Trained and mentored new staff, enhancing team performance and service quality.
Banking Customer Service Representative
Metropolitan Bank & Trust Company
Manila, Philippines
01.2006 - 06.2013
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers with account management, ensuring accurate processing of transactions and updates.
Educated clients on banking products and services, enhancing overall customer satisfaction.