Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackielyn Magpantay

Calgary,Canada

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

20
20
years of professional experience

Work History

Dietary Aide

Compass Canada, Agecare Walden Heights
Walden, Calgary
11.2022 - Current
  • Prepared and served meals according to dietary guidelines and resident preferences.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Implemented feedback from residents to enhance meal satisfaction and quality.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Owner/Operator

Humpty's Family Restaurant
Macleod Trl, Calgary
08.2018 - 10.2022
  • Oversaw daily operations to ensure efficient workflow and customer satisfaction.
  • Developed marketing strategies to increase brand visibility and customer engagement.
  • Trained and mentored new staff, enhancing team performance and service quality.

Banking Customer Service Representative

Metropolitan Bank & Trust Company
Manila, Philippines
01.2006 - 06.2013
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted customers with account management, ensuring accurate processing of transactions and updates.
  • Educated clients on banking products and services, enhancing overall customer satisfaction.

Education

Pharmacy Assistant - Pharmacy

Abes College
Calgary, AB
01-2026

BBA - Management

Polytechnic University of The Philippines
Manila, Philippines
05-2003

Primerica Financial Services

Skills

  • Customer service and satisfaction
  • Money Handling & Cash Management
  • Attention to detail
  • Relationship building
  • Multitasking
  • Teamwork and collaboration
  • Food safety & Safe food handling

Languages

Filipino Language
Native or Bilingual
English
Professional Working

Timeline

Dietary Aide

Compass Canada, Agecare Walden Heights
11.2022 - Current

Owner/Operator

Humpty's Family Restaurant
08.2018 - 10.2022

Banking Customer Service Representative

Metropolitan Bank & Trust Company
01.2006 - 06.2013

Pharmacy Assistant - Pharmacy

Abes College

BBA - Management

Polytechnic University of The Philippines

Primerica Financial Services
Jackielyn Magpantay