Jackie Lou Nicole Cruz
Scarborough,ON
Summary
Dedicated professional with a proven track record at Flash Express Delivery, enhancing operational efficiency and customer satisfaction. Expert in housekeeping tasks and patient care, demonstrating reliability and a strong respect for privacy. Achieved significant improvements in task completion times, showcasing exceptional organizational skills and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Personal Support Worker Student
Harold and Grace Baker Centre
07.2024 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Distribution Center Associate
Flash Express Delivery
02.2021 - 03.2023
- Supported cross-functional teams during peak periods to ensure timely completion of all tasks within the distribution center.
- Contributed to a positive work environment by consistently demonstrating punctuality, professionalism, and strong communication skills.
- Expedited customer orders by coordinating with shipping providers for timely deliveries.
- Troubleshot issues with equipment, performing basic maintenance when necessary to minimize downtime.
Fast Food Server
McDonald's
06.2019 - 04.2020
- Adhered to all company policies and procedures while exhibiting a strong work ethic and dedication to the success of the team.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
- Prepared menu items accurately and efficiently according to established recipes and guidelines, ensuring consistent quality.
Education
Personal Support Worker - Healthcare
Fleming College Toronto
Toronto, ON 05.2024 - 05.2024
Skills
Housekeeping tasks
Food Safety
Cleanliness standards
Customer Response
Reliability and punctuality
Customer Service
Languages
English
Full Professional
Timeline
Personal Support Worker Student
Harold and Grace Baker Centre
07.2024 - 12.2024
Personal Support Worker - Healthcare
Fleming College Toronto
05.2024 - 05.2024
Distribution Center Associate
Flash Express Delivery
02.2021 - 03.2023
Fast Food Server
McDonald's
06.2019 - 04.2020
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