Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Jackielou Sebellita

Accounting
Montreal,QC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Accounting Clerk Assistant Intern

S Kumar Services Inc.
08.2022 - 09.2022
  • Provided key clerical and administrative support to senior accounting staff.
  • Processed incoming and outgoing invoices using the Quickbooks software.
  • Reconciled bank accounts with updated information.
  • Maintained clean and organized files by keeping accounts records up-to-date.
  • Making reports using Excel
  • Validate and performed data entry

General Labor Worker

Jack Victor Ltd
03.2014 - 01.2021
  • Prepared customized garments ready for shipping
  • Organized files and do paper works
  • Coordinated with Invoice Department for shipping
  • Prepared tickets for the garments

Guest Service Center-Supervisor

Jpark Island Resort And Waterpark, Cebu
04.2009 - 01.2014
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.
  • Supervised the work of Guest Service staff to ensure adherence to quality standards, proper procedures, correcting errors, and problems.
  • Answered all guest inquiries related to the services, facilities, and promotions of the hotel.
  • Handled guest complaints
  • Interviewed, hired and trained new employees for production positions.
  • Provided employees with guidance in handling difficult problems and resolving escalated complaints or disputes
  • Made budget plans for the section
  • Prepared and issue work schedules, deadlines, and duty assignment for the staff
  • Possessed full knowledge of emergency procedures.
  • Set overall vision and provided team leadership.

Business Center Agent/ Telephone Operator

Shangri-la’s Mactan Resort and Spa
01.2007 - 01.2009
  • Processed and confirmed airlines bookings for guest
  • Immediately responded to guests’ requests, and concerns by coordinating action with the appropriate departments
  • Tracked the status of guest requests; calls up the guest to confirm if services have been delivered in the expected manner
  • Answered inquiries for in-house guests related to hotel services, facilities, promotions and packages
  • Provides communication assistance to the Hotel Emergency Action Team (HEAT) during the emergency procedures, by strictly adhering to specified procedures.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Collaborated with different team members to resolve issues and identify appropriate issues for escalation.

Education

DEP - Accounting

Shadd Health And Business Centre
1000 Old Orchard Ave, Montreal QC, H4A 3A4
09.2022

Bachelor of Science - Commerce-Business Administration

University of San Jose- Recoletos
Cebu, Philippines
03.2003

Skills

  • Windows XP, MS Office (Word, Excel, Outlook, PowerPoint, Access), Outlook Express
  • Simply Accounting, DT Max, Opera 50 version, Sage 50
  • Accounting/Administrative Skills
  • Bookkeeping, Financial Statements, Manual and Computerized Accounting, GST, Payroll
  • Accounts Payable, Accounts Receivable, Income Tax, T4, DAS
  • 4-year Supervisory level
  • Experience in a hotel industry (Front Office Department)
  • Customer Inquiries
  • Staff Recruiting

Accomplishments

  • Achieved Bachelor's Degree and DEP certificate by completing Business and Accounting studies with accuracy and efficiency.
  • 4 years Supervisory level in a five star hotel in Front Office Department
  • Awarded as the most consistent section of Front Office Department
  • Recognition for dedication and committed to work.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Accounting Clerk Assistant Intern

S Kumar Services Inc.
08.2022 - 09.2022

General Labor Worker

Jack Victor Ltd
03.2014 - 01.2021

Guest Service Center-Supervisor

Jpark Island Resort And Waterpark, Cebu
04.2009 - 01.2014

Business Center Agent/ Telephone Operator

Shangri-la’s Mactan Resort and Spa
01.2007 - 01.2009

DEP - Accounting

Shadd Health And Business Centre

Bachelor of Science - Commerce-Business Administration

University of San Jose- Recoletos

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