Jackie Whitfield
San Diego
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
2026
2026
years of professional experience
1988
1988
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Military Sealift Command CIVMAR Support Unit West
San Diego
09.2022 - Current
- Managed daily operations for maritime logistics and supply chain support.
- Coordinated vessel scheduling and cargo loading processes for efficient transport.
- Oversaw compliance with safety regulations and operational protocols on vessels.
Logistics Coordinator
Gryphon Technologies
San Diego
10.2021 - 09.2022
- Coordinated logistics operations for timely shipments and deliveries.
- Managed inventory levels and ensured accurate stock records.
- Oversaw shipping documentation and compliance with regulations.
- Oversaw coordinated efforts with out of state representatives visiting USN vessel.
- Implemented process improvements to enhance logistics workflows.
- Tracked shipments using logistics management software for real-time updates.
NAVY NAVIGATOR (QM)
US Navy
San Diego
10.1987 - 06.2010
- Navigated complex maritime routes to ensure safe and efficient vessel operations.
- Coordinated tactical missions to support naval objectives and strategic initiatives.
- Managed navigation systems, including GPS and radar, for precise situational awareness.
- Conducted training exercises for crew members on navigation protocols and safety procedures.
- Analyzed navigational charts to determine optimal travel paths and course adjustments.
- Collaborated with other departments to synchronize operations and mission planning effectively.
- Prepared detailed reports on navigational activities for senior leadership review and analysis.
- Led emergency response drills to enhance crew readiness in critical situations.
- Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
- Actively listened to clients in order to identify their needs and provide effective solutions.
- Maintained accurate records of client interactions in accordance with agency policies and procedures.
- Maintained current knowledge of relevant laws, regulations pertaining to the field of social work, navigation.
- Trained new team members on navigational duties, monitored performance and provided ongoing support and mentoring.
- Updated policies and procedures and shared information with crew members prior to departure.
Work Authorization Coordinator
Huntington Ingalls Industries
San Diego
Education
West Philadelphia High
Philadelphia , PAAssociate of Science - Criminal Justice
Kaplan College
San Diego Skills
- Supply chain management
- Maritime logistics
- Inventory control
- Safety compliance
- Vessel scheduling
- Shipping documentation
- Team leadership
- Operational planning
- Effective communication
- Problem solving
- Time management
- Situational awareness
- Training and mentoring
Certification
- CAC card exp 2027
- Passport exp 2028
- Twic exp 2028
- MMD exp 2028
- Guard Card exp
Accomplishments
- Gryphon Technologies employee of the month July 2022
- Military Sealift Command incentive award Oct 2024
Timeline
Operations Manager
Military Sealift Command CIVMAR Support Unit West
09.2022 - Current
Logistics Coordinator
Gryphon Technologies
10.2021 - 09.2022
NAVY NAVIGATOR (QM)
US Navy
10.1987 - 06.2010
Work Authorization Coordinator
Huntington Ingalls Industries
West Philadelphia High
Associate of Science - Criminal Justice
Kaplan College
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