Jackie Samuel Saleh
Halifax,NS
Summary
Proven expertise in customer service and payment processing, demonstrated during my tenure at Swiss Chalet. Excelled in maintaining high accuracy levels in cash handling and resolving customer issues efficiently. Skilled in call center operations, I significantly contributed to enhancing customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Mary’s Africa Cousin
03.2024 - Current
Cashier
Swiss Chalet
10.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Deploma - Nursing
Halifax West
Halifax, NS06.2025
Skills
- Customer service
- Payment processing
- Call center operations
- Order processing
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Customer Service Representative
Mary’s Africa Cousin
03.2024 - Current
Cashier
Swiss Chalet
10.2023 - 02.2024
High School Deploma - Nursing
Halifax West
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