Jacqulyn Rupey
Long Beach
Summary
Experienced Design Consultant that excels in project management and interior design. Recognized for enhancing customer satisfaction and driving sales through innovative visual concepts and exceptional problem-solving skills, all while maintaining client expectations. Demonstrated success in managing all business in local region while providing excellent customer service, ensuring to see all projects through from concept to completion.
Overview
10
10
years of professional experience
Work History
Design Consultant
The Shade Store
04.2022 - Current
- Independently run a retail showroom, owning all responsibilities including customer service, merchandising, daily operations, and project management - all while meeting monthly sales goals.
- Collaborating with clients to identify design preferences and develop customized solutions for commercial and residential projects.
- Manage client expectations and project timelines to ensure on-time delivery of design concepts.
- Provide ongoing support to clients from the conception of the project through any post-sales issues.
- Conduct site visits to ensure adherence to design specifications, addressing any concerns promptly for seamless project execution.
Sales Ambassador
Timothy Oulton
01.2021 - 04.2022
- Created visual concepts and space planning for clients using the computer software Floorplanner.
- Developed color palette selections, space planning options, and textile presentations based on client's individual requirements.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained a client book to manage open orders, pending quotes, VIP customers, and potential leads.
- Assisted in organizing promotional events to increase brand awareness and drive sales.
Design Consultant
HD Buttercup
06.2015 - 01.2021
- Maintained up-to-date knowledge of new vendor products and new materials/finishes available for special ordering.
- Received additional sales training from reputed company, The Friedman Group.
- Created visual concepts and space planning for clients using computer software Icovia.
Education
Associate of Science - Psychology
Saddleback College
Mission Viejo, CA01-2018
Skills
- Interior design
- Project management
- Problem-solving
- Design software experience (Floorplanner, Icovia)
Timeline
Design Consultant
The Shade Store
04.2022 - Current
Sales Ambassador
Timothy Oulton
01.2021 - 04.2022
Design Consultant
HD Buttercup
06.2015 - 01.2021
Associate of Science - Psychology
Saddleback College