Summary
Overview
Work History
Education
Skills
Awards
Community Service
Timeline
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Jacqueline Rodarte

Santa Ana,CA

Summary

Enthusiastic and detail-oriented administrative professional with over 7 years of experience in client-facing roles. Proven ability to handle high call volumes, greet and assist visitors, manage records, perform clerical tasks, and deliver exceptional public service. Adept at multitasking in fast-paced environments with a strong command of Microsoft Office, Google Suite, and modern office systems.

Overview

9
9
years of professional experience

Work History

Recruiter

Executive Special Service
07.2024 - Current
  • Serve as initial point of contact for candidates, vendors, and clients via phone and email
  • Schedule interviews, trainings, and meetings; maintain confidential records and filing systems
  • Receive and sort mail; ensure accurate distribution and organized document filing
  • Prepare recruitment reports and streamline clerical tasks to support office efficiency
  • Use MS Word, Excel, and Outlook to manage communication and track applicant data

Client Relations

Shoreline Supply Co.
03.2023 - 07.2024
  • Handled high-volume inbound calls and directed inquiries to appropriate departments
  • Greeted vendors and clients in person; resolved concerns with professionalism and tact
  • Managed data entry and maintained accurate client order records
  • Assisted with preparing mailings and logging outgoing communications
  • Delivered exceptional customer service and built positive working relationships

Inventory Manager

Long Beach Green Room
04.2020 - 03.2023
  • Greeted and assisted walk-in customers while ensuring positive visitor experiences
  • Performed cycle counts and maintained accurate inventory records
  • Conducted staff training on POS and cash handling procedures
  • Entered and verified SKU data; resolved inventory discrepancies
  • Supported clerical duties such as sorting shipments and assisting with reports

Assistant Manager

Connected
10.2016 - 03.2020
  • Supervised daily operations and provided face-to-face customer support
  • Designed training programs to improve team communication and service delivery
  • Maintained records, scheduled staff, and handled sensitive documentation
  • Increased sales by 30% using targeted promotional strategies and customer engagement

Education

Diploma -

Pacifica High School
Garden Grove, CA
06.2013

Skills

  • Reception & Front Desk Operations
  • High-Volume Phone Handling
  • Clerical Support & Data Entry
  • Microsoft Office (Word, Excel, Outlook)
  • Google Suite (Docs, Sheets, Gmail)
  • Public Contact & Customer Service
  • Bilingual: English & Spanish
  • Administrative skills

Awards

Employee of the Month, Highest Sales (x6), Top 5 in Sales Performance, Recognized as Team Player

Community Service

California State Poll Worker, Volunteered to support local election efforts, ensuring efficient and equitable service to the public.

Timeline

Recruiter

Executive Special Service
07.2024 - Current

Client Relations

Shoreline Supply Co.
03.2023 - 07.2024

Inventory Manager

Long Beach Green Room
04.2020 - 03.2023

Assistant Manager

Connected
10.2016 - 03.2020

Diploma -

Pacifica High School
Jacqueline Rodarte