JACKIE L. MCNETT-FUNK
King City,CA
Summary
Hardworking and focused Executive professional offering excellent communication, planning and prioritization. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
7
7
years of professional experience
Work History
Member Care Coordinator
JumpstartMD
01.2024 - Current
- Manage interactions, check-ins, and appointments with enthusiasm, creating a memorable member journey.
- Respond promptly to a bustling stream of calls, messages, and emails, setting high standards for timely communication.
- New member onboarding process, agreement forms, program details, and payment discussions.
- Navigate order processing, billing wizardry and maintain inventory.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Medical Office Manager
Universal Staffing-Dr. Centurion
06.2022 - 08.2023
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
Senior Secretary - Temp
Natividad Medical Center
01.2020 - 05.2022
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes
- Managed 3 C-Suite calendars to strategically coordinate meetings, appointments, and events internally, County Departments, and external organizations
- Managed special projects for CEO regarding hospital Board of Trustee and County Board of Supervisors
Office Manager/Assistant
High Point Insurance/Financial Solution
10.2016 - 06.2019
- Served as primary point of administrative/finance contact and liaison with team members and insurance agents, investment advisers, financial institutions, and clients regarding payment and insurance processes
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Provided complete meeting support, including materials preparation and notes or minute taking
Education
No Degree - Board Secretary / Clerk Program
2022 Board Secretary / Clerk Program
Monterey, CA11.2022
Certificate, Medical Billing / Coding -
Mayfield College
Cathedral City, CA2010
Skills
- Office management
- Business correspondence
- Records management
- QuickBooks AP/AR
- MS Office: Outlook, Word, Excel, PowerPoint
- Elation and Salesforce Scheduling Software
Timeline
Member Care Coordinator
JumpstartMD
01.2024 - Current
Medical Office Manager
Universal Staffing-Dr. Centurion
06.2022 - 08.2023
Senior Secretary - Temp
Natividad Medical Center
01.2020 - 05.2022
Office Manager/Assistant
High Point Insurance/Financial Solution
10.2016 - 06.2019
No Degree - Board Secretary / Clerk Program
2022 Board Secretary / Clerk Program
Certificate, Medical Billing / Coding -
Mayfield College
Similar Profiles
Erika PetersErika Peters
Senior Health Coach at JumpstartMDSenior Health Coach at JumpstartMD
Bruno Tavares De Moraes RussoBruno Tavares De Moraes Russo
Front End Lead at JumpstartMDFront End Lead at JumpstartMD
Sarah GundlachSarah Gundlach
Certified Health Coach at JumpstartMDCertified Health Coach at JumpstartMD