Jackie Connell
Fort Saskatchewan,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, while maintaining professionalism.
Overview
21
21
years of professional experience
Work History
Office Administrator
Cornerstone Dental Centre
12.2018 - Current
- Coordinated communications and appointments, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Dental Assistant
Dr. Jeff McMillan DDS
09.2017 - 07.2018
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Scheduled patient appointments, collected payments and did direct billing to insurance companies
- Answered telephone calls, scanned/copied patient correspondence and maintained records
Dental Assistant
Dr. Michael Bishop DDS, Cert Endo
06.2002 - 08.2016
- Cleaned and sterilized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Ensured a high standard of care while maintaining patient comfort and confidentiality
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Dental Assisting
Holland College
Charlottetown, PE06.2002
Skills
- Effective Written and Verbal Communication
- Record Releases
- Administration and Operations
- Coordinate Schedules
- Write Reports
- Copying and Scanning
- Maintaining Office Records
- Customer Service Management
Timeline
Office Administrator
Cornerstone Dental Centre
12.2018 - Current
Dental Assistant
Dr. Jeff McMillan DDS
09.2017 - 07.2018
Dental Assistant
Dr. Michael Bishop DDS, Cert Endo
06.2002 - 08.2016
Dental Assisting
Holland College
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