Jackenson Adeya
Greater Sudbury,ON
Summary
Dynamic and adaptable professional with a proven track record of enhancing customer satisfaction and fostering inclusive environments. Skilled in leadership and excellent communication, adept at relationship building and teamwork. Demonstrated success in training staff and improving retention rates, leveraging both hard and soft skills to achieve results.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
CEPEO
06.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Facilitator
FESFO
06.2018 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Cinema Supervisor
Cineplex
09.2018 - 09.2024
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Trained new employees on company policies and procedures, fostering a positive work environment and high retention rate among staff.
Cashier
McDonald's
02.2017 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - College Teachers Training For Internationally Educated Professionals
University of Ottawa
Ottawa, ON06.2024
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON06.2022
High School Diploma -
École Secondaire Publique Louis-Riel
Ottawa, ON06.2018
Skills
- Adaptable
- Relationship building and management
- Leadership
- Excellent Communication
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Substitute Teacher
CEPEO
06.2023 - Current
Cinema Supervisor
Cineplex
09.2018 - 09.2024
Facilitator
FESFO
06.2018 - Current
Cashier
McDonald's
02.2017 - 09.2018
Bachelor of Arts - College Teachers Training For Internationally Educated Professionals
University of Ottawa
Bachelor of Arts - Psychology
University of Ottawa
High School Diploma -
École Secondaire Publique Louis-Riel
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