Jackelyn Zavala
Clovis
Summary
Dedicated and passionate community service professional with extensive experience in advocacy, case management, and outreach. Skilled in coordinating educational programs, engaging with diverse communities, and collaborating with law enforcement and social service organizations. Adept at delivering impactful presentations and fostering relationships to promote public safety and well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housing Case Manager
RH Community Builders
07.2023 - Current
- Assess clients' needs and develop individualized service plans to connect them with appropriate resources.
- Collaborate with community organizations and government agencies to provide support services.
- Advocate for clients to navigate complex systems and secure stable housing.
- Maintain detailed records and ensure compliance with program policies.
- 40 Hours/ Week - Full Time
Case Manager, Enhanced Services for Asylees and Vulnerable Non-Citizens
Catholic Charities Diocese of Fresno
10.2022 - 07.2023
- Developed case management programs providing resources for vulnerable populations.
- Built partnerships with organizations to expand outreach and service delivery.
- Assisted with program coordination and ensured compliance with funding requirements.
- Provided advocacy and educational services to individuals in need.
- (40 hrs /week - Full Time)
Non-Residential Case Manager / Victim Advocate
Breaking the Chains
03.2021 - 10.2022
- Managed caseloads and developed safety plans for victims of human trafficking.
- Conducted community outreach and education to raise awareness about prevention.
- Coordinated with law enforcement and other programs to provide comprehensive support services.
- Oversaw program operations and assisted with budget management.
- (40 hrs week / Full-Time)
Monitor
RH Community Builders
03.2020 - 05.2021
- Responsible for maintaining a safe and supportive environment for families at an emergency shelter
- Provided crisis intervention and support to guests experiencing emotional distress or trauma
- Maintained a detailed record of all critical incidents within the emergency shelter
- Conducted regular inspections of the emergency shelter to ensure that contraband was not present to ensure the safety of all residents of the shelter
Teacher's Assistant
California Teaching Fellows Foundation
05.2019 - 03.2020
- Worked with students to identify their strengths and weaknesses, and then provided them with the support they needed to reach their full potential
- Provided feedback to students on their performances to help them improve
- Identified student learning gaps through individual and group assessments
General Farm Laborer
Rava Ranches
05.2018 - 09.2018
- Reported safety violations to supervisor to reduce risks and accidents
- Participated in company training sessions to improve skills and boost food safety knowledge
- Removed rocks and other obstacles and prepared soil for planting
Education
B.A. - Psychology
Fresno State
Fresno, CA12-2025
High school diploma -
King City High School
King City, CA06.2017
Skills
- Community Outreach & Engagement
- Public Speaking & Presentations
- Case Management & Client Advocacy
- Bilingual: English & Spanish (Fluent)
Certification
- Understanding Human Trafficking 101, Central Valley Justice Coalition, Present
- Immigration and Domestic Violence Training, Present
- Seeking Safety - Facilitator Training, Present
- My Life My Choice Facilitator Training, My Life My Choice, Present
- Labor Trafficking: Slavery in Plain Sight, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Housing Case Manager
RH Community Builders
07.2023 - Current
Case Manager, Enhanced Services for Asylees and Vulnerable Non-Citizens
Catholic Charities Diocese of Fresno
10.2022 - 07.2023
Non-Residential Case Manager / Victim Advocate
Breaking the Chains
03.2021 - 10.2022
Monitor
RH Community Builders
03.2020 - 05.2021
Teacher's Assistant
California Teaching Fellows Foundation
05.2019 - 03.2020
General Farm Laborer
Rava Ranches
05.2018 - 09.2018
High school diploma -
King City High School
B.A. - Psychology
Fresno State
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