JACKELAINE HUMBER

Effective communication and collaboration strategies.

• Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
• Set up scheduling, prioritization of tasks,
• Provided exceptional service to clients, fostering strong relationships and repeat business.
• Contributed to the development of standard operating procedures that streamlined workflow.
• Maintained high customer satisfaction standards
• Organized documentation for all scheduling
• Responded to customer requests efficiently and with knowledgeable assistance.

• Developed innovative storytelling techniques using multimedia formats, enhancing reader engagement and overall user experience.
• Created engaging long-form feature articles, highlighting human interest stories that resonated with readership demographics.
• Generated compelling story ideas by maintaining strong relationships with First Nations Communities.
• Collaborated with editors to refine article content
• Conducted interviews with key figures, obtaining exclusive insights into important topics and events for The First Nations Communities
• Performed research and checked facts to maintain high standard of journalistic integrity.
• Developed story ideas and conducted interviews with industry experts and celebrities.
• Wrote and published articles for leading newspapers and magazines.

• Managed and cared for Thoroughbred Racehorses.
• Trained new employees to learn safe working procedures.
• Maintained a safe working environment through adherence to safety protocols.
• Daily scheduling to ensure the timely completion of projects.
• Developed a strong working relationship with clients.