Jack Wirvin
Ottawa,ON
Summary
Detail-oriented individual with a strong focus on daily operations and customer engagement. Proficient in managing finances and overseeing marketing initiatives, ensuring successful business outcomes and enhanced customer experiences.
Overview
4
4
years of professional experience
Work History
Chief Executive Officer
Ottawa Jewelry Recovery
Ottawa, ON
02.2022 - Current
- Founded and operated Ottawa Jewelry Recovery, applying 10 years of metal detecting expertise to recover lost jewelry, enhancing client satisfaction through personalized service.
- Provided real-time customer service, including consultations, on-site recovery updates, and follow-ups, fostering strong client relationships and trust.
- Designed and launched Ottawa Jewelry Recovery website to showcase services and pricing, increasing customer accessibility and generating new leads.
Restaurant Manager
Hog's Back Grill and Bistro
Ottawa, Ontario
05.2024 - 09.2025
- Oversaw daily restaurant operations, coordinating menu development, kitchen prep and cooking, liquor sales management, and food delivery to ensure smooth service.
- Managed staff administration and finances, overseeing employee interviewing, hiring, scheduling, tip distribution, and salary management to maintain compliance and productivity.
- Led marketing and customer engagement efforts, managing social media accounts to promote menu offerings and enhance customer traffic.
- Collaborated with National Capital Commission (NCC) staff to support decision-making during the business opening process.
Restaurant Employee
Remic Rapid Grill and Bistro
Ottawa, Ontario
06.2023 - 08.2024
- Trained new employees on operational procedures to ensure consistent service delivery.
- Recorded customer orders accurately to facilitate efficient service and inventory management.
- Ensured cleanliness of dining area and kitchen equipment to uphold health standards and enhance customer experience.
Retail Sales Associate
Mountain Equipment Company
Ottawa, Ontario
06.2022 - 09.2023
- Educated customers on product features and usage to enhance their shopping experience.
- Guided customers in selecting outdoor gear and clothing to meet their specific needs.
- Collaborated with team members to ensure stock availability.
Education
Bachelor of Administration - Accounting And Finance
University of Ottawa
Ottawa, Ontario04-2027
High School Diploma -
Nepean High School
Ottawa, ON06-2023
Skills
- Customer service
- Budgeting skills
- Inventory management
- Social media marketing
- Marketing strategies
Timeline
Restaurant Manager
Hog's Back Grill and Bistro
05.2024 - 09.2025
Restaurant Employee
Remic Rapid Grill and Bistro
06.2023 - 08.2024
Retail Sales Associate
Mountain Equipment Company
06.2022 - 09.2023
Chief Executive Officer
Ottawa Jewelry Recovery
02.2022 - Current
Bachelor of Administration - Accounting And Finance
University of Ottawa
High School Diploma -
Nepean High School