Jack Wilson
San Diego
Summary
Results-driven Golf Instructor with extensive experience at La Valle Coastal Club. Proficient in POS systems and conflict resolution, enhancing member engagement through exceptional service. Known for delivering memorable experiences that foster loyalty and satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Golf Professional
La Valle Coastal Club
11.2024 - Current
- Assisted in organizing and executing club tournaments and events to enhance member engagement.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Supported daily operations of pro shop, managing inventory and merchandising displays effectively.
- Conducted golf lessons for members, focusing on technique improvement and personalized coaching strategies.
Barback
Chasers Bar and Grill
10.2021 - 11.2024
- Optimized bar service by efficiently restocking supplies during peak hours.
- Enhanced customer satisfaction by assisting bartenders with mixing and serving drinks.
- Boosted operational efficiency through consistent cleaning and organization of bar area.
- Prevented service disruptions by monitoring inventory and reporting shortages promptly.
- Ensured compliance with health standards through diligent sanitation of bar areas.
Golf Caddy
Dormie Network
10.2021 - 11.2024
- Provided personalized support to golfers, enhancing overall experience and satisfaction.
- Assisted players in course navigation, improving efficiency and strategic play.
- Maintained accurate inventory of golf equipment, ensuring readiness for each round.
- Fostered positive relationships with clients, promoting repeat business and loyalty.
Server
Cafe Arazu
10.2021 - 10.2024
- Increased guest satisfaction by promptly resolving inquiries and concerns.
- Ensured timely food delivery by coordinating effectively with kitchen staff.
- Onboarded new team members, emphasizing service standards and operational procedures.
- Maintained dining area cleanliness, strictly adhering to health and safety regulations.
Education
High School Diploma -
Junipero Serra
San Diego, CA06-2018
Skills
- Team player attitude
- POS systems proficiency
- Networking and relationship building
- Conflict resolution techniques
- Exceptional customer service
- Engaging personality
- Service-oriented mindset
- Time management
Timeline
Assistant Golf Professional
La Valle Coastal Club
11.2024 - Current
Barback
Chasers Bar and Grill
10.2021 - 11.2024
Golf Caddy
Dormie Network
10.2021 - 11.2024
Server
Cafe Arazu
10.2021 - 10.2024
High School Diploma -
Junipero Serra