Summary
Overview
Work History
Skills
Timeline
Generic

Jack Wambolt

Digby,NS

Summary

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Meticulously organized Parts Salesman with comprehensive knowledge of thousands of [Type] parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.

Overview

16
16
years of professional experience

Work History

Parts Specialist

Digby Auto Supplies
03.2020 - Current
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Tracked parts use and charged items to customer accounts for billing.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Satisfied customers with fast, knowledgeable service for [Type] product needs.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.

Parts Technician

Belliveau Motors Ford
02.2008 - 03.2020
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
  • Read and studied catalogs to identify new market parts and capitalize on emerging trends.
  • Examined returned parts for defects and exchanged defective parts or refunded money.
  • Assisted customers by responding to complaints and offering updates on back-ordered parts.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Advised customers on substitution or modification of parts to replace original manufacturer parts.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Skills

  • Parts Identifications
  • Efficient Sales Transactions
  • Cash Counting
  • Improving Customer Satisfaction
  • Customer Service
  • Parts Installation Knowledge
  • Department Cleaning
  • Customer Service Optimization
  • Team Meetings
  • Quote Information
  • Managing Parts
  • Closing Procedures
  • Cash Register Operations
  • Verbal and Written Communication
  • Critical Thinking
  • Profit Margins
  • Store Layouts
  • Problem-Solving Skills
  • Maintain Parts Inventory

Timeline

Parts Specialist

Digby Auto Supplies
03.2020 - Current

Parts Technician

Belliveau Motors Ford
02.2008 - 03.2020

Similar Profiles

CREATE PROFILE
Jack Wambolt