Summary
Overview
Education
Skills
Projects
Certification
Timeline
Generic

JACK SANDERS

Calgary,AB

Summary

Detail-oriented team player eager to secure entry-level IT help desk position. Possessing a solid foundation in IT with practical experience gained through virtual labs. Offering strong soft skills, organizational skills, and an analytical approach to problem-solving. Actively studying for multiple CompTia certification exams.

Overview

1
1
Certification

Education

Springboard Cybersecurity Bootcamp
Online

Southern Alberta Institute of Technology
Calgary, AB

Georgia State University
Atlanta, GA

Montana State University
Bozeman, MT

Skills

  • Windows and Linux
  • Microsoft Office 365
  • Precise communication
  • Friendly and positive attitude
  • Supportive collaborator
  • Personalized customer care
  • Detail-oriented troubleshooting
  • Research-based approach
  • Rapid issue resolution
  • Comprehensive documentation

Projects

  • Conducted multiple IT operations in a home lab setting using VMWare virtualization
  • Configured group permissions and user accounts using Active Directory
  • Installed, configured, and secured DHCP and DNS on Windows Server
  • Scanned network traffic using nmap, Zenmap, and Metasploit
  • Analyzed network traffic by configuring active/passive sniffers and using Wireshark
  • Implemented secure configuration of pfSense firewall by removing unnecessary protocols

Certification

  • IBM IT Support

Timeline

Springboard Cybersecurity Bootcamp

Southern Alberta Institute of Technology

Georgia State University

Montana State University

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