Jack Redmond
Stoney Creek
Summary
I have a strong background in customer service at Carmens Event Centre, where I enhanced guest experiences through proactive problem-solving and effective communication. Skilled in conflict resolution and team collaboration, I consistently prioritize tasks to ensure seamless operations among guests to ensure they have the best experience while visiting Carmens Event Centre.
Overview
7
7
years of professional experience
Work History
House Attendant
Carmens Event Centre
04.2023 - Current
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Assisted in reducing complaints by proactively identifying and reporting maintenance concerns to the appropriate departments.
- Participated in regular staff meetings to stay informed about policy changes or updates pertinent to the role of House Attendant duties.
- Provided exceptional customer service by responding to special requests from guests, creating personalized experiences that fostered loyalty.
Bat Boy
Hamilton Cardinals Baseball
06.2018 - 09.2021
- Ensured smooth gameplay by rapidly retrieving stray balls during live-action events, maintaining game flow without interruption.
Education
No Degree - Grade 11/12 Student
Bishop Ryan Catholic Secondary School
Stoney Creek, ON06-2026
Skills
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Team leadership
- Task prioritization
- Guest greeting
Languages
English
Full Professional
Timeline
House Attendant
Carmens Event Centre
04.2023 - Current
Bat Boy
Hamilton Cardinals Baseball
06.2018 - 09.2021
No Degree - Grade 11/12 Student
Bishop Ryan Catholic Secondary School
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