Jack Ray
Kitchener,Ontario
Summary
Motivated individual with determination and commitment to go beyond the standard. Sales and marketing driven with an eye for opportunity. Creative vision that solves current issues and prevents future ones. Savvy interpersonal skills allow communication with current and future clients to operate smoothly.
Overview
3
3
years of professional experience
Work History
Grounds Crew Member
Wilfrid Laurier University
12.2023 - Current
- Enhanced customer satisfaction by promptly clearing snow from walkways and driveways.
- Improved safety for residents and visitors by effectively removing ice and snow around properties.
- Completed snow removal tasks on time, ensuring accessibility during winter months.
Back Shop Attendant
Whistle Bear Golf Course
04.2021 - Current
- Warmly greet Members and Guests and offer appropriate assistance before and after their round
- Maintain the cart staging/charging grounds, driving range and practice facility
- Prepare Golf bags neatly in the appropriate locations
- Sold and served refreshments to customers
- Received Smart Serve 2022
- Supports the set up and organization of the golf services aspects of tournaments, leagues, and special events
- Ensures the cleanliness of the Golf Shop, rental equipment, stock rooms, and public areas, ensuring all appropriate health and safety regulations are met.
Assistant Coach
Kitchener AA U18 Hockey Team
12.2022 - Current
- Coordinated and led practice sessions to improve player form, technique, and skills
- Adjusted coaching techniques based on strengths and weaknesses of athletes
- Improved team performance with effective athlete conditioning
- Developed effective game strategies based on team and player strengths and opposition weaknesses
- Collaborated with fellow coaches to achieve program goals.
Customer Service Representative (Meat)
Farm Boy
- Enhanced customer satisfaction with fast, knowledgeable service
- Informed customers of promotions and special offers to increase sales
- Managed customer calls efficiently in fast-paced call center environment.
Education
Bachelor of Arts (B.A.) - Communications -
Wilfrid Laurier University
Waterloo, Ontario05.2026
Skills
- Public Relations
- Customer Assistance
- Strong Work Ethic
- Time Management
- POS Systems
- Teamwork and Collaboration
- Safety Inspections
Volunteer Experience
- Founder, Annual Christmas Toy Drive, Kitchener, Ontario, 11/01/22, current, Started and continuing to build an annual Toy Drive in my community. Excepting cash and physical donations and delivering them to local hospitals and Canadian Legions. Starting this Toy Drive is a way for me to give back to my community and do my part in making a little kids holidays a little brighter. I always remember the feeling on Christmas morning and want to pass that excitement onto other kids in the hospital or in less fortunate situations.
- Although Christmas is our main event we also run other smaller events throughout the year like Movember.
Timeline
Grounds Crew Member
Wilfrid Laurier University
12.2023 - Current
Assistant Coach
Kitchener AA U18 Hockey Team
12.2022 - Current
Back Shop Attendant
Whistle Bear Golf Course
04.2021 - Current
Customer Service Representative (Meat)
Farm Boy
Bachelor of Arts (B.A.) - Communications -
Wilfrid Laurier University
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