Jack Norland
Los Angeles
Summary
Professional and dedicated with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scuba Diving Instructor
Self-Employed
08.2023 - Current
- Promoted environmental conservation through educational presentations on marine life and responsible diving practices during classes.
- Ensured consistent high-quality instruction by adhering to established scuba diving training standards and adopting new industry best practices.
- Assisted students in understanding the fundamental physics of SCUBA diving.
- Evaluated student performance during practical skills assessments to determine readiness for certification exams or advanced coursework.
- Conducted regular equipment inspections and maintenance tasks to guarantee safe operation during dive sessions.
- Collaborated effectively with dive shop staff to coordinate equipment rentals, tank refills, and gear maintenance tasks.
Sales Manager
Hollywood Divers
05.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Proposed innovative ideas to boost sales and customer retention.
- Assisted in marketing efforts for the dive center by participating in trade shows, networking events, and social media campaigns.
- Boosted customer satisfaction ratings by promptly addressing concerns or issues related to coursework or dives while maintaining a professional demeanor.
Martial Arts Instructor
Studio City Martial Arts
10.2020 - 11.2022
- Provided feedback and corrections to improve students' skills and techniques.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect and self-discipline among students.
- Collaborated with fellow instructors on curriculum development and instructional strategies to ensure consistent high-quality instruction across all classes.
- Coached new students by breaking down techniques into simple moves.
Education
Bachelor of Engineering - Aerospace Engineering With Pilot Studies
University of The West of England
Bristol, United Kingdom06-2028
High School Diploma -
The School of Los Angeles
Los Angeles 06-2022
Skills
- Patience and empathy
- Leadership qualities
- Customer Service-oriented
- Adaptive teaching methods
- Problem-solving
- Fast learner
- Attention to detail
- Team collaboration
- Digital literacy
- Innovation skills
Certification
- Solidworks CSWA Training - 5/20/2025
- Scuba Diving Instructor - August 2023
- Bu jutsu kan first degree black belt - June 2023
Timeline
Scuba Diving Instructor
Self-Employed
08.2023 - Current
Martial Arts Instructor
Studio City Martial Arts
10.2020 - 11.2022
Sales Manager
Hollywood Divers
05.2018 - Current
Bachelor of Engineering - Aerospace Engineering With Pilot Studies
University of The West of England
High School Diploma -
The School of Los Angeles
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