JACK NGUYEN
Costa Mesa
Summary
Results-driven professional specializing in consultative selling and relationship-building. Expertise in full-stack development (MERN stack) complements ongoing Computer Science studies, enhancing technical fluency in sales contexts. Aiming to contribute strong communication skills and technical knowledge as a Sales Development Representative in the SaaS/tech industry.
Overview
8
8
years of professional experience
Work History
Server
Din Tai Fung
Costa Mesa, CA
01.2019 - Current
- Generated an average of $2,000+ in nightly sales through consultative upselling and menu recommendations in a high-volume, fast-paced service environment
- Consistently earned above-average tips, reflecting strong rapport-building, active listening, and guest satisfaction
- Managed 50+ guest interactions nightly, identifying needs and tailoring recommendations — a consultative sales approach directly applicable to SDR discovery calls
- Handled real-time objections and service recovery, resolving concerns on the spot while protecting guest satisfaction and repeat business
- Performed consistently in one of Orange County's busiest, highest-turnover restaurant environments, demonstrating resilience, adaptability, and composure under pressure
Education
Computer Science
Orange Coast College
Costa MesaCoding Bootcamp — Full Stack Web Development (MERN Stack)
University of California, Irvine — Division of Continuing Education
01-2023
Skills
- Consultative Selling
- Objection Handling
- Relationship Building
- Customer Retention
- Full-Stack Development
- API Integration
- Git / GitHub
- Vercel Deployment
Timeline
Server
Din Tai Fung
01.2019 - Current
Coding Bootcamp — Full Stack Web Development (MERN Stack)
University of California, Irvine — Division of Continuing Education
Computer Science
Orange Coast College