Jack Moua
Fresno
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
6
6
years of professional experience
Work History
Cook
Panda Express
06.2021 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cashier Helper
Beyond Bok Choy
08.2018 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for faster service, resulting in reduced wait times.
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.
- Assisted customers with bagging groceries, leading to a more efficient and pleasant shopping experience.
- Offered assistance to elderly or disabled customers as appropriate.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
Mclane High School
Fresno, CAFresno State University
Fresno, CASkills
- Food presentation
- Customer Service
- Food handling
- Order Verification
- Surface cleaning
- Grilling
- Contamination prevention
- Ingredients measuring
- Cooking
- Sanitation
- Supply Restocking
- Operations Management
Languages
Hmong
Limited Working
English
Full Professional
Timeline
Cook
Panda Express
06.2021 - Current
Cashier Helper
Beyond Bok Choy
08.2018 - 03.2020
High School Diploma -
Mclane High School
Fresno State University
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