Highly motivated employee with entrepreneurial drive and a passion for business improvement. Adaptable and driven, I continuously strive for success by engaging a diverse skill set.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
Brewhall Tap and Barrel
Vancouver, British Columbia
08.2025 - Current
Managed daily bar operations ensuring smooth service flow and staff coordination.
Trained and supervised bartenders on drink preparation and customer service standards.
Developed and maintained inventory tracking systems for bar supplies and ingredients.
Implemented health and safety protocols to ensure a safe drinking environment for customers.
Handled customer complaints professionally to maintain a positive guest experience.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Maintained detailed inventory of bar supplies and stocked work areas.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Day to running of a bar that can seat 400 people at any given time, high volume and very large sports impact.
General Manager
Red Truck Brewing Company
Vancouver, British Columbia
10.2023 - 08.2025
Operations and Leadership
Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Increased profit in 1 year by 50%, and an overall average of 110% above target for each year until 2019.
Provided leadership in managing multiple projects simultaneously under tight deadlines.
Led a team of 15 employees, including kitchen staff, servers, and management, ensuring consistent service quality and adherence to company standards.
Developed and enforced workplace policies addressing substance abuse, promoting a safe and supportive environment for all employees.
Provided confidential support to employees struggling with addiction, connecting them with external resources such as counseling and rehabilitation programs."
Managed concert operations, staffing, and event setup.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.