Jack Lutgen
Huntington Beach
Summary
Insurance professional with track record of developing customized insurance solutions to meet diverse client needs. Proven ability to enhance client satisfaction and retention through personalized service and effective problem-solving. Committed to collaborative team environments and achieving consistently high performance, adapting to dynamic market conditions and client demands.
Overview
15
15
years of professional experience
Work History
Insurance Sales Specialist
American automobile association
11.2021 - Current
- Managed 60+ outbound and inbound sales calls daily, consistently exceeding weekly sales targets by 15%.
- Converted up to 30% of leads into paying customers, resulting in over 1 million in annual revenue.
- Maintained detailed records of customer interactions using salesforce.
- Achieved top Sales Agent awards for multiple consecutive years. ( Agent of the month, Diamond club, DSU AOTM )
- Developed personalized sales pitches based on customer profiles and purchase history.
Service Technician
Fleming environmental
03.2018 - 11.2021
- Responsible for all maintenance, repairs and testing on underground storage tanks, above ground tanks and dispensers
- Implement site assessments, remedial actions and construction oversight
- Maintain projects within schedule and budget
- Manage and maintain over 300 contracts in various counties and cities
- Must adhere to specific city and county regulations to stay within code
Grader
GRADING ENDRIZZI ENTERPRISES
01.2017 - 01.2018
- Carefully operated SKP Loader 210K for efficient re-routing and disposal of debris and soil
- Adeptly assessed grades necessary for landscaping residential and commercial sites
- Properly measured distances between grade and driving stakes
- Collaborated with equipment operators to forge alignment and movement according to grade specifications
Electrical Technician Led
Vantage LED
01.2012 - 01.2014
- Built custom LED signage for 500+ commercial accounts
- Completed precise electrical wiring work under strict deadlines
- Adapted techniques to accommodate special orders
Security Guard
CONTEMPORARY SERVICES CORP
01.2011 - 01.2012
- Patrolled various client facilities as a visible and reliable deterrent to crime and event infractions
- Responded to medical emergencies, threats and fire alarms, keeping tight and relevant communication with law enforcement
Education
FULLERTON COLLEGE
Fullerton, CA01.2011
HIGH SCHOOL DIPLOMA - undefined
EL DORADO HIGH SCHOOL
Placentia, CA01.2010
Skills
- Inbound and outbound sales
- Lead qualification and conversion
- Upselling and cross selling
- Call scripting and objection handling
- Customer relation management
- CRM systems ( Salesforce )
Timeline
Insurance Sales Specialist
American automobile association
11.2021 - Current
Service Technician
Fleming environmental
03.2018 - 11.2021
Grader
GRADING ENDRIZZI ENTERPRISES
01.2017 - 01.2018
Electrical Technician Led
Vantage LED
01.2012 - 01.2014
Security Guard
CONTEMPORARY SERVICES CORP
01.2011 - 01.2012
HIGH SCHOOL DIPLOMA - undefined
EL DORADO HIGH SCHOOL
FULLERTON COLLEGE
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