Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Jack Kerns

San Luis Obispo

Summary

Dynamic team member with experience in customer service and upselling. Proven ability to enhance customer loyalty through effective conflict resolution and relationship management, contributing to increased sales and satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Field Technician

Confluence Environmental
05.2025 - 08.2025
  • Conducted precise groundwater sampling and field assessments to support environmental compliance and analysis
  • Operated specialized field equipment and maintained chain-of-custody protocols for sample collection
  • Analyzed field data and prepared detailed technical reports for regulatory submissions and client decision-making
  • Ensured 100% compliance with environmental regulations and safety protocols during field operations

Multi-Position Team Member

Woodstocks Pizza
08.2024 - 05.2025
  • Performed diverse roles including line cook, order taker, and server, demonstrating versatility and adaptability
  • Prepared high-quality food items following standardized recipes and presentation guidelines
  • Provided excellent customer service in both front-of-house and back-of-house operations
  • Handled orders promptly and efficiently during peak service periods
  • Collaborated effectively across kitchen and service teams to enhance productivity and minimize food waste by 10%
  • Maintained food safety standards and cleanliness protocols in compliance with health regulations

Server

Whitewater Pizza
04.2024 - 08.2024
  • Delivered exceptional customer service in fast-paced restaurant environment, maintaining high satisfaction ratings
  • Efficiently managed 7-table sections per shift, optimizing table turnover and maximizing revenue
  • Mentored and trained 5+ new staff members, contributing to improved team performance and reduced training time
  • Consistently exceeded sales targets through upselling and personalized customer recommendations

Education

High School Diploma -

El Dorado Highschool
Placerville
05-2024

Some College (No Degree) - Buisness

Cuesta College
San Luis Obispo, CA

Skills

  • Relationship management
  • Food safety compliance
  • Sales enhancement
  • Conflict resolution
  • Customer loyalty
  • Environmental analysis
  • Data interpretation
  • Report generation
  • Equipment handling
  • Staff development
  • Process optimization
  • Teamwork and collaboration
  • Multi-tasking abilities
  • Time efficiency
  • Quality assurance
  • Safety regulations adherence
  • Attention to detail
  • Problem-solving skills

Certification

  • ServSafe Food Handlers Certificate
  • Alcohol Handling Certification

Accomplishments

  • Minimized food waste by 10% through improved team coordination
  • Successfully performed multiple roles across kitchen and service operations
  • Maintained perfect safety record during environmental fieldwork
  • Consistently managed 7-table sections efficiently at high-volume restaurant
  • Mentored new employees, improving overall team efficiency

References

References available upon request.

Timeline

Field Technician

Confluence Environmental
05.2025 - 08.2025

Multi-Position Team Member

Woodstocks Pizza
08.2024 - 05.2025

Server

Whitewater Pizza
04.2024 - 08.2024

High School Diploma -

El Dorado Highschool

Some College (No Degree) - Buisness

Cuesta College

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Jack Kerns