Jack Johnston
Calgary
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Staging Professional
Edit Home Staging
01.2024 - Current
- Consult clients on space needs, ensuring safety and purpose alignment
- Create detailed plans and drawings, advising on colors, finishes, and materials
- Estimate costs and materials, offering insights on leasing and marketing
- Direct site crews and subcontractors for seamless project execution
- Consulted with clients to identify unique needs and preferences, fostering strong relationships and ensuring tailored staging solutions.
Cabin Crew Member
WestJet
02.2023 - 09.2023
- Advised clients on safety and space needs, enhancing onboard experience.
- Designed cabin layouts, optimizing material use and aesthetics.
- Estimated costs, providing insights for efficient resource allocation.
- Led teams to ensure smooth execution of cabin projects.
- Built strong client relationships, tailoring solutions to passenger needs.
- Maintained a pristine cabin environment, ensuring cleanliness and organization that positively impacted the overall passenger experience.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
Barista
JJ Bean
08.2022 - 01.2023
- Brew diverse coffee and specialty drinks, enhancing customer satisfaction.
- Deliver outstanding service, fostering a welcoming environment.
- Maintain equipment, ensuring operational efficiency and hygiene.
- Coordinate with team during peak times, optimizing workflow.
- Monitor inventory, ensuring seamless service continuity.
- Enhanced customer satisfaction by swiftly preparing high-quality beverages, leading to noticeable improvements in repeat patronage.
Retail Associate
TJX Canada
10.2019 - 06.2020
- Efficiently processed customer transactions with accuracy.
- Assisted customers in product selection and information.
- Enhanced store presentation through organized displays.
- Implemented merchandising guidelines for visual appeal.
- Contributed to improved customer satisfaction and sales.
- Streamlined checkout processes, ensuring accurate transactions and reducing wait times, resulting in increased customer satisfaction.
Drive Thru
McDonald's
12.2017 - 06.2019
- Efficiently managed drive-thru orders, enhancing customer satisfaction and speed.
- Processed payments accurately, ensuring smooth transactions and customer trust.
- Collaborated with kitchen team to maintain order accuracy, boosting service quality.
- Maintained cleanliness in drive-thru, upholding hygiene standards and restaurant reputation.
- Implemented a streamlined order-taking process, significantly reducing wait times and enhancing customer satisfaction during peak hours.
Education
Bachelor of Arts - Geography
University of Victoria
Victoria, BC04.2022
Skills
- Communication
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Team collaboration
- Food Preparation
Certification
Smart Serve
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Home Staging Professional
Edit Home Staging
01.2024 - Current
Cabin Crew Member
WestJet
02.2023 - 09.2023
Barista
JJ Bean
08.2022 - 01.2023
Retail Associate
TJX Canada
10.2019 - 06.2020
Drive Thru
McDonald's
12.2017 - 06.2019
Bachelor of Arts - Geography
University of Victoria