Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Hopkins

San Clemente

Summary

Dynamic professional with a rich background as a Surf Instructor at DP Surf Coach and Retail Store Manager at Catalyst Surf Shop. Excelled in fostering environmental awareness, achieving sales targets, and enhancing customer experiences. Skilled in advanced surf techniques and adaptive lesson planning, demonstrating exceptional physical fitness and leadership.

Overview

8
8
years of professional experience

Work History

Surf Instructor

DP Surf Coach
05.2024 - Current
  • Maintained shop, boardroom and public facilities in professional order.
  • Developed strong partnerships with local businesses to create mutually beneficial promotional opportunities and cross-marketing efforts.
  • Facilitated beach cleanups and stewarded environmental awareness among students as part of responsible surfing initiatives.
  • Enforced strict policies for safety in and out of water.

Server

Fratellos
04.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Cellar
03.2022 - 02.2023
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Surf Instructor

Pacific Surf School San Diego
01.2022 - 02.2023
  • Enforced strict policies for safety in and out of water.
  • Cleaned wetsuits between lessons and inspected for damages.
  • Informed guests of good ocean practices and surf etiquette.
  • Evaluated student performance regularly through observation and constructive feedback sessions, fostering continuous improvement in their surfing abilities.

Retail Store Manager

Catalyst Surf Shop
10.2017 - 01.2020
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Closed and Opened the store and had a key for two years.

Education

Bachelor of Science - Internet Technology

Westcliff University
Irvine, CA
03-2024

Skills

  • Physical fitness and endurance
  • CPR certified
  • Leveling foam board application
  • Adaptive lesson planning
  • Surf etiquette instruction
  • Advanced surf techniques

Timeline

Surf Instructor

DP Surf Coach
05.2024 - Current

Server

The Cellar
03.2022 - 02.2023

Surf Instructor

Pacific Surf School San Diego
01.2022 - 02.2023

Retail Store Manager

Catalyst Surf Shop
10.2017 - 01.2020

Server

Fratellos
04.2017 - Current

Bachelor of Science - Internet Technology

Westcliff University

Similar Profiles

CREATE PROFILE
Jack Hopkins