Jack Hickey
Toronto,ON
Summary
Multitasker with excellent work ethic, problem-solving and organizational skills. Reliable and dedicated team player. Motivated and goal driven
Overview
2
2
years of professional experience
Work History
Consumer Regulatory Programs, Summer Intern
Toronto Dominion Bank
05.2022 - 08.2022
- Helped to develop consumer protection framework reporting using insights, reports, and data received from other areas of the bank
- Provided control related research, evaluation, reporting, review of business performance/ processes and initiatives
- Assisted the team in developing standard operating procedures, controls and reporting to fulfill standards requirements
- Confirmed that appropriate risk considerations and controls were used within CPB's business processes
- Was asked to assist the Financial Harm group with investigations due to previous work experience in fraud
Fraud Analyst, Summer Intern
Toronto Dominion Bank
06.2021 - 10.2021
- Analyzed and investigated potentially suspicious and/or questionable account activity and escalated for further investigation and due diligence as required
- Used analytical and problem-solving skills to secure recoveries and minimize fraud losses for TD while maintaining a professional attitude to balance the customer experience
- Was able to pivot quickly between business units when required (Flash and Visa)
- Work term extended beyond the summer into October
Project Manager
The Lease Genius
09.2020 - 05.2021
- Managed the Guelph chapter of this student-founded startup company to help university students locate off-campus housing
- The service also provided students with guidelines and resources (landlord tenant act information etc.) to help students navigate leases and verify landlords
- Marketed the service through Facebook
Sales & Marketing Associate
Green Frog Tech
05.2020 - 09.2020
- Designed and maintained promotional messaging on the website
- Sold and distributed hospital-grade disinfectant to help reduce the spread of Covid-19
- Generated over $200,000 worth of sales by demonstrating products, establishing relationships with customers, and offering reliable delivery services
Education
Bachelor of Arts -
University of Guelph
Interests
Squash, golf and all-round avid sports fan.
Timeline
Consumer Regulatory Programs, Summer Intern
Toronto Dominion Bank
05.2022 - 08.2022
Fraud Analyst, Summer Intern
Toronto Dominion Bank
06.2021 - 10.2021
Project Manager
The Lease Genius
09.2020 - 05.2021
Sales & Marketing Associate
Green Frog Tech
05.2020 - 09.2020
Bachelor of Arts -
University of Guelph
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