Jack Hagerty
Summary
Experienced professional with a diverse background in teaching, customer service, and retail sales. Strong communicator adept at explaining complex concepts clearly, building relationships, and addressing client needs. Proven ability to adapt to different environments, manage multiple tasks, and deliver results under pressure. Ready to leverage these skills in a medical device sales role to drive customer satisfaction and business growth.
Overview
4
4
years of professional experience
Work History
Server
East Side Mario's Restaurant
05.2021 - Current
- Develop strong customer service skills by anticipating client needs and addressing issues promptly. Taught me the importance of building lasting relationships with customers and staying responsive to their needs.
- Balancing multiple tables and tasks during busy shifts helped me refine my time management skills.
- Frequently had the opportunity to upsell menu items and drinks by highlighting their benefits to customers. This experience has honed my ability to pitch products and demonstrate their value.
- Worked in a team-oriented environment that thrived off collaboration. Whether working with servers, kitchen staff, or managers, the focus was always on achieving shared goals.
Emergency Substitute Teacher
Nipissing-Parry Sound Catholic District School Board
09.2023 - 02.2025
- Experience in explaining complex topics in ways that are easy to understand.
- Developed strong patience and empathy while working with students, understanding their individual needs and concerns. Ability to listen attentively, empathize, and respond appropriately.
- Experience in developing educational content and delivering training sessions. Comfortable creating clear, easy-to-follow materials and explaining complex concepts in accessible ways.
- Ability to adapt teaching methods to accommodate different learning styles and student needs.
Retail Sales Associate
The Beer Store
04.2021 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Education - Education
Nipissing University
North Bay, None06-2025
Bachelor of Physical And Health Education - Physical Education
Nipissing University
North Bay, None06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Emergency Substitute Teacher
Nipissing-Parry Sound Catholic District School Board
09.2023 - 02.2025
Server
East Side Mario's Restaurant
05.2021 - Current
Retail Sales Associate
The Beer Store
04.2021 - 08.2024
Bachelor of Education - Education
Nipissing University
Bachelor of Physical And Health Education - Physical Education
Nipissing University
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